Lu Quoc Dat

(3 stars luxury Hotel, 155 room keys)
Key skills:
- Managed the all operations of Hotel.
- Develop sales & marketing strategies.
- Set up, coaching, manage the Hotel Operation, Policy Regulation, Cost of Hotel.
- Check and follow up the Financial Statement report and Business report on Monthly, Quarterly, Yearly.
- Keep well relationships with People's Committee, Tax Council, Police and civils in local.
- Check usualy the fire protect system, preventive electric system, preventive water system, IT system.
- Welcome and take care the VIP guest
Management Software System: Navy system.

(3 stars luxury Resort, 120 room keys)
Key skills:
- Managed the operations of the Resort.
- Develop sales & marketing strategies.
- Set up, coaching, manage the Hotel Operation, Policy Regulation, Cost of resort.
- Check and follow up the Financial Statement report and Business report on Monthly, Quarterly.
- Keep well relationships with People's Committee, Police and civils in local.
- Check uasualy the fire protect system, preventive electric system, preventive water system.
- Welcome and take care the VIP guest.
Management Software System: Escalade system

(4 stars international luxury Resort, 180 room keys)
skills:
- Managed the operations of Front Office Deparment in Resort.
- Set up, coaching, manage the FO Operation, Policy Regulation, Cost of FO department.
- Check and follow up the report such as: FO Daily control Pack report, VIP guest inhouse report, Guest Feedback report, Room Reconcilliation report on Daily, Monthly.
- Keep well relationships with Police in local.
- Check usualy the fire protect system.
- Welcome and take care the VIP guest
- Handle the complains, problems, accident from the guest.
Management Software System: Micros, Opera.

(5 stars international luxury Resort, 250 room keys)
Key skills:
- Managed the operations on Shift duty of Front Office Deparment in Resort.
- in re-opening the resort, cooperating and meeting with Income Auditor sup, Finance Controller to run SOPs of Internal Audit Control Report Pack and Daily Cash drop report, Credit report, paid-out currency exchange, paid-out credit card, deposit refund etc.
- Set up, coaching, manage the FO Operation, cost of FO department.
- Check and follow up the report such as: FO Daily control Pack report, VIP guest inhouse report, Guest Feedback report, Room Reconcilliation report on shift duty, Daily.
- Keep well relationships with Police in local.
- Check usualy the fire protect system.
- Welcome and take care the VIP guest
- Handle the complains, problems, accident from the guest.
Management Software System: Micros, Opera.

(5 stars international luxury Hotel, 356 room keys)
Key skills:
- Managed the operations on Shift duty of Night Auditor in Hotel.
- Check the Internal Audit Control Report and Other task such as : Daily Credit report, PM Accounts report, Exceeded Credit Limit report, Rate check etc.
- Check Reconcilliation FO-HK report, City Ledger.
- Check the Folio of Check out room, Check POS's revenue & payment and software in the day before run the night audit (End of the date ) in the Hotel Management system to ensure all on right way.
Management Software System: Micros, Opera

(5 stars plus international luxury Resort, 70 room keys)
Key skills:
- Take care the inhouse guest, to be Butler if any in Resort.
- Prepare to welcome, check in the arrival guest, check out the departure guest, take care the Guest inhouse.
- Handle the complains, questions, feedback from the guest. Bring the best service to the guest.
Management Software System: Micros, Opera.

Key skills:
- Responsibility of the import and export the seafoods of Company.
- Handle the CO, CQ, Bill Loader from forwarder.
- Follow up the product of the seafoods in manufature
- Develope new market, take care the customer Data.
- Ensure to be reach the revenue target.
- Folow up the Sale up, after sale support program to the customer.
Management Software System: Custom sofware: Ecus 3, Ecus 4.

Key skills:
- Lead the operation of the Sale and Marketing of Company.
- Develop sales & marketing strategies.
- Set up, coaching, manage the Sale & Marketing Operation, Cost of S&M department.
- Communicate with TA, OTA, Company to make commercal contract.
- Training to Reservation, FO to manage the OTA booking: Agoda, booking.com etc…
- Lead about design , set up the Tour, event, MICE, teambuiding, wedding.
- Lead the Marketing Communications (Marcom)
Management Software System: company’s software

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gm@escalade.com.vn - 0908 875 105