Hoang Van Chuyen
Looking for an Assistant Restaurant Manager role in a dynamic and professional restaurant in Ho Chi Minh City. Commit to bring value to restaurant's reputation!
A senior Hotelier with 3 year-experience in the Food and Beverage industry with a can-do attitude.
As an inquisitive person, I thrived to cultivate and gain academic knowledge and practical working experience throughout 3 years. I believe that my qualifications would bring more value to team management and service quality. In the next 2 months, I would like to improve all weaknesses from any restaurant aspects and contribute to enhance daily business performance. My goal is to become an expert Restaurant Manager in the next 2 years.
Thông tin cá nhân
Họ và tên
Hoang Van Chuyen
Giới tính
Nam
Ngày sinh
14/06/1998
Địa chỉ
135/17 Nguyen Huu Canh street, Commune 22, Binh Thanh District, Ho Chi Minh City
Cập nhật
01/08/2024
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Trưởng bộ phận/ Trưởng phòng
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Mong muốn về công việc
Looking to secure a job prospect that can exploit my qualifications and offer me a treasurable opportunity to contribute, apply, and develop the most.
Kỹ năng
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Quản lý 80%
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Pha chế 60%
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Quản lí thời gian 80%
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Kỹ năng bán hàng, phục vụ khách hàng 100%
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Training and Development 80%
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Tổ chức công việc 80%
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Kỹ năng giao tiếp ứng xử, làm việc nhóm, tư duy xử lí tình huống 80%
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Profiency in MS offices 100%
Học vấn - Chuyên môn
CitySmart Hotel Management
Hotel & Restaurant Management - Khác - 2020 - 2021
Distinction-based grade (GPA – 3.4)
Hanoi University of Science and Technology
Bachelor of Automation and Engineering - Đại học - 2016 - 2020
Merit-based grade (GPA – 2.94)
Kinh nghiệm làm việc
Assistant Restaurant Manager tại Mia Saigon
Ho Chi Minh City - 4/2024 - 6/2024
• Manage and control team productivity of Restaurant (112 seats), In room dining (53 rooms), Pool (32 seats) and Lobby bar (25 seats)
• Effectively coordinate with F&B team (23 employees) to meet revenue target (food and beverage sales) for each outlets
• Retrain and follow Mia brand standards for all team members
Learning points:
• Gained thoroughly leadership, team management and problem-solving skill, enhancing ability to handle challenging situations
• Acquired in-depth knowledge of F&B operations and high-end customer segmentation, providing a comprehensive restaurant management processes
• Enhanced communication and conflict resolution abilities with a professional manner
Food & Beverage Supervisor tại Mercure Dalat Resort
Da Lat - 2/2023 - 4/2024
• Supervise and control team productivity of Restaurant (160 seats), Room service (131 rooms), Banqueting (240 seats) and Lobby bar & Lounge (180 seats)
• Supervise and co-operate with senior F&B team (26 employees) for achieving budgeted targets for each F&B outlets
• Comprehend functions of restaurant and colleagues responsibilities and coordinate working environment effectively
• Control breakage report and manage Operating Supplies & Equipment (OS&E) for all outlets
• Capture all topics and train staff in Task’s skill, Product’s knowledge, Sequence of service according to Accor’s standards
• Prepare pre-shift briefing by updating food and beverage item 86, important operational annoucements and motivating team member before receiving handovers
• Support to manage satisfaction to assure unnecessary overtime and effective casual labor hiring by assigning proper job roster for each shift
• Always identify, then provide the responsive, courteous and respectful service to exceed customer expectations
• Support managers to complete an End of Month and Profit & Loss (P&L) report through revenue management aspects
• Plan for the layout together with managers and set up of events in advanced by overseeing decoration, placements and factors existing in the department
• Supervise bar set-up, drink presentation and stock rotations for soft and alcoholic drinks and catering supplies
• Check every VIP treatment daily by cooperating closely with team member to ensure all amenities are properly be set-up