Trần Bảo Long
Sinh viên tốt nghiệp tìm công việc lễ tân 5 sao
Hello, my name is Tran Bao Long, and I am a recent graduate college student with experience in the hospitality and real estate industries. As a 5-star hotel receptionist, I gained valuable experience in providing exceptional customer service, managing reservations, and handling guest inquiries. In my role as an apartment leasing consultant, I developed strong sales and marketing skills, as well as the ability to effectively communicate with prospective tenants.
I am a motivated and hardworking individual with a passion for learning and a strong desire to succeed. Through my experiences in the hospitality and real estate industries, I have developed excellent interpersonal skills, attention to detail, and the ability to work well under pressure. I am eager to apply these skills and continue learning in a new position.
Thông tin cá nhân
Họ và tên
Trần Bảo Long
Giới tính
Nam
Ngày sinh
27/12/2001
Địa chỉ
874/44/7 Đoàn Văn Bơ P16, Q4, Tp.HCM
Cập nhật
17/08/2024
Thông tin cơ bản
Kinh nghiệm làm việc
Dưới 1 năm
Vị trí
Nhân viên
Mức lương mong muốn
8 - 12 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi)
Ngoại ngữ
Tiếng Anh (Giỏi)
Công việc mong muốn
Lĩnh vực
Khách sạn/ Khu căn hộ
Mong muốn về công việc
Kỹ năng
-
Tin học văn phòng 80%
-
Lắng nghe và xử lý tình huống 80%
-
Giải quyết phàn nàn 100%
-
upselling 80%
-
Kỹ năng giao tiếp ứng xử 100%
Học vấn - Chuyên môn
University of Finance - Marketing
Hospitality Management - Đại học - 2019 - 2023
Kinh nghiệm làm việc
Leasing Consultant tại Visreal
Hồ Chí Minh, Việt Nam - 9/2022 - 5/2023
Greet prospective residents with a friendly and professional demeanor, ensuring they
feel welcomed and comfortable during their visit
Conduct property tours, highlighting apartment features, amenities, and community
offerings to potential residents.
Respond to leasing inquiries via phone, email, and in person, providing accurate and
timely information about availability, pricing, and lease terms.
Handle resident complaints and concerns in a timely and professional manner, working
with the property management team to resolve issues and ensure resident
satisfaction.
Promote unoccupied properties through various media and advertising techniques
Receptionist tại Khách sạn Nikko Sài Gòn
Hồ Chí Minh, Việt Nam - 1/2022 - 7/2022
Greet guests with a friendly and professional demeanor, ensuring that they feel
welcome and comfortable throughout their stay.
Handle guest inquiries and requests via phone, email, and in person, providing accurate
and timely information about hotel services, amenities, and local attractions.
Check-in and check-out guests efficiently, accurately completing all necessary
paperwork and ensuring that guests' requests are met.
Handle cash and credit card transactions accurately and efficiently, ensuring that the
hotel's financial records are up-to-date and accurate.
Respond promptly and professionally to guest complaints and concerns, working with
other departments to resolve issues to guests' satisfaction.
