Trần Mạnh Việt
Tôi đang tìm việc làm tại các khách sạn và resort
I am a graduated hospitality student in Business and Hotel Management school in Switzerland, I am looking for a job in hospitality industry to gain more experiences especially in the field of Guest Relationships department, Front Office, Food and Beverage Service. I am able to bring positive mindsets and high determination to the groups. I am a very positive, enthusiastic and motivated person with an ability to work in every environment. I do believe that is most of the personality to become a professional manager.
Thông tin cá nhân
Họ và tên
Trần Mạnh Việt
Giới tính
Nam
Ngày sinh
18/04/2001
Địa chỉ
44 lô 3C Lê Hồng Phong quận Ngô Quyền thành phố Hải Phòng
Cập nhật
22/06/2023
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 1 đến 3 năm
Vị trí
Nhân viên
Mức lương mong muốn
12 - 20 triệu
Nơi mong muốn làm việc
Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)
Ngoại ngữ
Tiếng Anh (Giỏi), Tiếng Trung (Trung bình)
Công việc mong muốn
Mong muốn về công việc
I would like to work in 5 stars hotel and resort environment, especially in Front Desk and Guest Relationship Department.
Kỹ năng
-
Kỹ năng bán hàng, phục vụ khách hàng 80%
-
Lắng nghe và xử lý tình huống 60%
-
Quản lý 60%
-
Quản lí thời gian 100%
-
Tổ chức công việc 100%
-
Giải quyết phàn nàn 60%
-
Training and Development 80%
Học vấn - Chuyên môn
Business an Hotel Management School in Switzerland
Quản trị khách sạn - Đại học - 2019 - 2023
Kinh nghiệm làm việc
F&B Service Trainee tại Peking Garden Glatbrugg and Kloten Restaurants
Zurich, Switzerland - 8/2020 - 2/2021
Check all the table, serve food and beverage Solve guest's complain Take care customers Provide customer services
M Club Lounge Trainee tại Marriott Hotel
Zurich, Switzerland - 8/2021 - 2/2022
Impeccable quality of service and the guest reception and satisfaction Pay attention to compliance with the storage regulations Offers personalized guest service to answer questions, provide information and make recommendations Check that all meals and alcohol consumption are booked in the micros. Build and dismantle the buffet (breakfast, lunch, evening) and make sure that it is always complete and inviting. Participation in all relevant meetings and training courses such as banquet, bellman, housekeeping.
Night Auditor tại IBIS Zurich Messe Airport Hotel
Zurich, Switzerland - 8/2022 - 2/2023
Responsible for doing check-in and check-out for the guests and answering all the questions Maintain control hotel accounts in order to make sure all charges are accurate and post in timely manner Completed report for management and morning shift by the next morning
Thông tin tham khảo
Isabel Welter
Head of Internship Department - B.H.M.S. Business Hotel Management School, Switzerland
Isabel.welter@bhms.ch - +41 41 248 70 02
Michael Ruetschi
Finance and HR Manager - Peking Garden AG, Switzerland
m.rueetschi@peking-garden.ch - +41 44 241 23 22
Sebastian Sardi
Supervisor of M Club Lounge - Zurich Marriott Hotel, Switzerland
sebastian.sardi@marriotthotels.com - +41 79 814 11 29
Szabo Balint
Front Office Manager - Ibis Zurich Messe Airport Hotel
H2980@ACCOR.COM - +36 30 641 5007
