Nguyễn Thiện Đạt

Main responsibilities: - Review arrival lists to welcome guests - Attend to special guests (VIPs) and answer their inquiries- Help prepare welcome folders with collateral (room service menus, area descriptions) - Arranging tours and activities - Arranging transportation and excursions upon visitor request - Provide information and recommendations on local features, attractions, shopping, restaurants, dining, entertainment, nightlife, and recreation - Provide information about amenities, areas and venues and promote services. - Anticipate guest needs and build rapport with customers- Offer assistance with specific tasks (confirming travel arrangements, taking messages) - Handling the complaint from guest

Main responsibilities: - Assist Supervisor & Manager with managing Event Agendas / Rundowns / logistical planning, and building ideas. - Participate in building the content, and materials used in the company events - Presenting offline and online about the rule of conduct in the company events. - Be an Ambassador of the vlog of the company. Trainer in the company event to enhance the knowledge about the Rule of Conduct for Members. - Create event-specific communication and manage all aspects of events from start to finish; - Evaluates training programs and materials as well as new employee performance. - Facilitates and delivers internal learning solutions and develops in-house training programs as assigned - Using automated tools to extract data from company tool sources, and performing analysis to assess the quality and meaning of data. Using statistical tools to identify, analyze, and trends the distributor's operation. - Preparing reports for the management stating trends, patterns, and predictions using relevant data. - Be accountable for ensuring Company’s events fully comply with VN laws and the company’s Rules of Conduct. - Support Distributors in business development.