Nguyễn Bảo Giang

- Apply experience and your inherent capacity to adapt tothe new working environment; learn more work experiencefrom colleagues and superiors to improve yourself. - Developing the team, contributing to improving workingskills for the team, promoting subordinates to workeffectively, increasing work productivity, and bringing goodvalues to the company and the corporation.

- Make monthly management reports oncustomer feedback, revenue, customersatisfaction index on social networks,... - Prepare the department's annual operatingbudget and financial plan. - Develop plans to improve customersatisfaction, increase onsite sales, andcross-sell sales. - Maintain the ranking of the establishmentthat reaches the number one position in theregion and is recognized on reputableforums such as Tripadvisor, Booking.com,... - Prepare, arrange, and welcome seniorleaders of the state and businesses toattend the Vietnam tourism conferencetaking place in December 2021. - Successfully trained and appointed twoDuty Manager for the front officedepartment.

- Accomplish departmental goals bymanaging employees, planning, andevaluating departmental activities. - Maintain staff by recruiting, selecting,orienting, and training employees. - Carry out inspection and testing tostandardize the process and correct errorsarising during operation. - Participate in other projects assigned bysuperiors.

- Coordinate and perform teammanagement tasks within the scope ofwork. - Support the Head of Department inmotivating the team and participating intraining and skill development foremployees. - Participating in the reception of state-leveldelegations and leaders at the investmentpromotion conference in February 2019.

- Support customer check-in and check-outprocedures and provide available servicesto customers according to standardprocedures. - Control and maintain operating standards.Prepare reports for management and thesuperiors of the department.