Trương Anh Tuấn
Sinh viên tìm việc hành chính nhân sự
Có khả năng thích nghi nhanh môi trường làm việc, chịu được áp lực trong công việc
Thông tin cá nhân
Họ và tên
Trương Anh Tuấn
Giới tính
Nam
Ngày sinh
16/12/1997
Địa chỉ
233/45A Võ Văn Kiệt, Cô Giang, Quận 1, Tp. Hồ Chí Minh
Cập nhật
26/10/2022
Thông tin cơ bản
Kinh nghiệm làm việc
Từ 3 đến 5 năm
Vị trí
Nhân viên học việc
Mức lương mong muốn
Thỏa thuận
Nơi mong muốn làm việc
Tiếng Anh (Trung bình)
Ngoại ngữ
Tiếng Anh (Trung bình)
Công việc mong muốn
Lĩnh vực
Khác
Mong muốn về công việc
Kỹ năng
-
Adaptability 100%
-
Emotional Intelligence 100%
-
Communication 80%
-
⦁ Team Work. 80%
-
Office 80%
-
Working under pressure 80%
-
Problem-Solving Skills 80%
-
Language - English 60%
Học vấn - Chuyên môn
Trường Cao đẳng Du lịch Sài Gòn
Quản trị khách sạn - Cao đẳng - 2021 - 2024
Kinh nghiệm làm việc
Receptionist tại Sunrise Central Hotel
HCMC, VietNam - 6/2018 - 2/2019
- Check in/Check out
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
- Operates telecommunication system by following manufacturer’s instructions for house phone and
console operation.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities,
and continuing needs.
Receptionist tại Top Hotel
HCMC, Việt Nam - 2/2019 - 7/2019
- Check in/Check out
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
- Operates telecommunication system by following manufacturer’s instructions for house phone and
console operation.
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
- Supports continuity among work teams by documenting and communicating actions, irregularities,
and continuing needs.
Customer Service Officer & Customer Service Supervisor (2021) tại Savills Việt Nam - Chi nhánh Hồ Chí Minh
HCMC, VietNam - 7/2019 - 2/2022
- Receive and process calls according to company procedures.
- Update complete information about the building and provide accurate and quick information to
customers when needed.
- Make sure to fully record in the logbook and hand over the shift.
- Fully understand the emergency procedure and emergency contact number.
- Coordinate and support other departments
- Receive and sending to relevant departments and Management Board upon request, complaints of
residents and follow up until processing is completed.
- Update resident information on management software.
- Receive defect information, contact contractors, schedule repairs and monitor the repair process in
the apartment.
- Receive documents related to construction, deposit refund, authorization, apartment transfer, ...
- Responsibility for maintaining order and cleanliness in the lobby and external approach areas of the
Property
- Working in close coordination with the Security Department to ensure control of access to the
building.