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Thống kê kết quả liên hệ của các nhà tuyển dụng | Số lượt | Thời gian liên hệ gần nhất |
---|---|---|
Liên hệ thành công | 0 | Chưa có |
Liên hệ không thành công | 0 | Chưa có |
Từ 3 đến 5 năm
Nhân viên học việc
Thỏa thuận
HCMC
Tiếng Anh (Trung bình)
N/A
Hành chính, nhân sự
Khác
Giới thiệu bản thân
Trình độ học vấn chuyên môn
Trường Cao đẳng Du lịch Sài Gòn
Quản trị khách sạn - Cao đẳng
2021 → 2024
Kĩ năng
Adaptability | |
Emotional Intelligence | |
Communication | |
⦁ Team Work. | |
Office | |
Working under pressure | |
Problem-Solving Skills | |
Language - English |
Kinh nghiệm làm việc
Receptionist tại Sunrise Central Hotel
6/2018 → 2/2019 (8 tháng)
HCMC, VietNam
- Check in/Check out - Serves visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Maintains security and telecommunications system. - Informs visitors by answering or referring inquiries. - Directs visitors by maintaining employee and department directories. - Maintains security by following procedures, monitoring logbook, and issuing visitor badges. - Operates telecommunication system by following manufacturer’s instructions for house phone and console operation. - Keeps a safe and clean reception area by complying with procedures, rules, and regulations. - Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Receptionist tại Top Hotel
2/2019 → 7/2019 (4 tháng)
HCMC, Việt Nam
- Check in/Check out - Serves visitors by greeting, welcoming, and directing them appropriately. - Notifies company personnel of visitor arrival. - Maintains security and telecommunications system. - Informs visitors by answering or referring inquiries. - Directs visitors by maintaining employee and department directories. - Maintains security by following procedures, monitoring logbook, and issuing visitor badges. - Operates telecommunication system by following manufacturer’s instructions for house phone and console operation. - Keeps a safe and clean reception area by complying with procedures, rules, and regulations. - Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Customer Service Officer & Customer Service Supervisor (2021) tại Savills Việt Nam - Chi nhánh Hồ Chí Minh
7/2019 → 2/2022 (2 năm 7 tháng)
HCMC, VietNam
- Receive and process calls according to company procedures. - Update complete information about the building and provide accurate and quick information to customers when needed. - Make sure to fully record in the logbook and hand over the shift. - Fully understand the emergency procedure and emergency contact number. - Coordinate and support other departments - Receive and sending to relevant departments and Management Board upon request, complaints of residents and follow up until processing is completed. - Update resident information on management software. - Receive defect information, contact contractors, schedule repairs and monitor the repair process in the apartment. - Receive documents related to construction, deposit refund, authorization, apartment transfer, ... - Responsibility for maintaining order and cleanliness in the lobby and external approach areas of the Property - Working in close coordination with the Security Department to ensure control of access to the building.