Hồ Thị Ý Nhi
Apply for receptionist postion
My full name is Ho Thi Y Nhi. I'm 20 years old. I graduated from HUFLIT University where I majored in HOtel management. I'm living in city of beach Quy Nhon. Now, I'd like to work in this wonder city. I'm a motivated person and a fast learner. I enjoy taking part in group activities and can manage my schedule well.
Thông tin cá nhân
Họ và tên
Hồ Thị Ý Nhi
Giới tính
Nữ
Ngày sinh
03/04/1999
Địa chỉ
Phường Trần Quang Diệu, thành phố Quy Nhơn, tỉnh Bình Định
Cập nhật
05/09/2022
Thông tin cơ bản
Kinh nghiệm làm việc
Dưới 1 năm
Vị trí
Nhân viên
Mức lương mong muốn
5 - 8 triệu
Nơi mong muốn làm việc
Tiếng Anh (Khá)
Ngoại ngữ
Tiếng Anh (Khá)
Công việc mong muốn
Ngành nghề
Tiền sảnh
Mong muốn về công việc
I'd like to work in a dynamic and professional environment with many oppotunities for career development.
Kỹ năng
-
Lắng nghe và xử lý tình huống 80%
-
Giải quyết phàn nàn 80%
Học vấn - Chuyên môn
HCMC University of Foreign Language and Information Technology
Hotel Management - Đại học - 2019 - 2022
Kinh nghiệm làm việc
F&B Internship (Hostess) tại Silverland Chaner Saigon Hotel
Việt Nam - 3/2021 - 6/2021
Receptionist tại Seaside Boutique Resort Quy Nhon
Việt Nam - 11/2021 - /
During this period, I need to make a great impression on the customers, I welcome great guests with a friendly smile, and also make and confirm reservations for guests. And also support the guest when they need, I mean that I will provide accurate information about the services, local attractions,..., answer their queries and request both in person and by-phone. Make the check in and check out procedure accordingly. Beside that, I need to coordinate with other departments like Housekeeping, Maintenance to get the job done. and complete and maintain any incident report, daily activities report requested by management. And one important thing is solving all guest's requests and guest's complaints and reporting to the Head of department. Moreover, I have to enforce the rules and policies of the hotel, maintain a neat and orderly front desk and reception area.