Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Front Desk Agent | Nhân viên tiền sảnh
- Hạn nộp: 24/11/2024
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
2
Quận 1 - TP HCM
Làm theo ca
Tiền sảnh
Nhân viên
23/10/2024 18:16
Mô tả công việc
- Verify guests' credit, and establish how the guest will pay for the accommodation
- Contact housekeeping or maintenance staff when guests report problems
- Make and confirm reservations
- Issue room keys and escort instructions to bellhops
- Keep records of room availability and guests' accounts
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers
- Compute bills, collect payments, and make change for guests
- Record guest comments or complaints, referring customers to managers as necessary - Review accounts and charges with guests during the check out process
- Transmit and receive messages, using telephones or telephone switchboards
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment
- Deposit guests' valuables in hotel safes or safe-deposit boxes
- Arrange tours, taxis, or restaurant reservations for customers
Quyền lợi được hưởng
- Year end bonus base on annual performance
- Public holidays benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung’s Death Anniversary)
- Annual leave: 12 days per year (+ 11 public holidays mentioned above) - Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) paid by the employee during probation
- 24/7 Personal Accident Insurance
- Parking fee
- 2 duty meals at Staff Canteen
- Uniform covered by the Hotel
- Carte Bienvenue
Yêu cầu công việc
- At least 1 year experience at the same position in luxury hotels
- Good English is a must
- Strong dealing, recommendation skills
- Problem solving skill, good interpersonal skill
- Enthusiastic, careful, team spirit
- Ability to glean information
- Able to work shift
- Knowledge of Opera Hotel
Yêu cầu hồ sơ
- Kindly send your CV via:
- Baohuyen.Nguyen(AT sign)Sofitel.com
- Yen.Tran(AT sign)Sofitel.com
- Or contact (028) - 3824 1555 (Ext: 7605)
Nộp hồ sơ ứng tuyển
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Quy mô: ![]()
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17 Đường Lê Duẩn, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam-
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https://www.sofitel.com/2077
Sofitel Saigon Plaza harmonizes the sophistication of French art de vivre with the vibrancy of local Vietnamese culture, delivering a luxury hospitality experience enriched by genuine heartfelt service. Conveniently located in a tranquil enclave on Le Duan Boulevard, Sofitel Saigon Plaza places you in the heart of Ho Chi Minh City's business, cultural, and shopping district. The hotel boasts 286 rooms and suites adorned with refined décor and deluxe amenities, a fitness center featuring advanced exercise equipment, and an outdoor swimming pool with breathtaking city views. Sofitel Saigon Plaza also features five dining establishments serving local and French cuisine, seven polished meeting rooms, and an opulent ballroom equipped with state-of-the-art facilities, making it the ideal destination for business, leisure, meetings, and gatherings. Top 3 Best Business Hotels in Ho Chi Minh City | Business Traveller Awards Asia Pacific 2023 Travelers' Choice Award | TripAdvisor 2023 Hotel of the Year Award | Harper’s Bazaar Vietnam Star Awards 2022
Quy mô: 
17 Đường Lê Duẩn, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
Thông tin liên hệ
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Talent & Culture Department - Recuitment -
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