Bellman/Nhân viên hành lý
- Hạn nộp: 31/01/2025
- Mức lương: 8 - 12 triệu
Thông tin cơ bản
1
Quận Nam Từ Liêm - Hà Nội
Làm theo ca
Khách sạn/ Khu căn hộ
An ninh
Nhân viên
18/12/2024 14:49
Mô tả công việc
POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
Quyền lợi được hưởng
Competitive remuneration package
International and professional but friendly 5-star working environment.
Delicious and nutritious meal at Hotel Associate restaurant.
Uniform provided by Hotel.
Food and Beverage discount at Hotel restaurant.
Social Insurance, Health Insurance and Accident Insurance as per law
Accident 24/7 Insurance
Other benefits following Hotel policy & Vietnam labor law
Yêu cầu công việc
- Ideally with a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 6months - 1 year work experience in front office operations of a similar property.
- Excellent in English, problem solving, administrative and interpersonal skills are a must.
- Candidates be excellent in one out of three languages: Korean, Japanese, Chinese are preferred
Yêu cầu hồ sơ
- Apply via Hotel Job
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 36 Đường Lê Đức Thọ, Street, My Dinh 2, Nam Từ Liêm, Hanoi, Vietnam
Conveniently located in Hanoi’s fast-emerging business district and close to major sporting and convention sites, Sheraton Hanoi West is a peaceful urban oasis where business travelers and leisure guests can enjoy seamless and relaxing experiences in its modern accommodation, elevated meeting spaces and dynamic culinary venues.
Thông tin liên hệ
- Human Resources Department - Assistant Human Resources Manager