Training Officer cum English Teacher

As a Training Officer cum English Teacher, you will be responsible for assisting Training Manager in managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results and you are given a role to support our colleagues improving their English communicative skills to order to help them excel in their professional roles.

Your-day-to-day

1. Training Officer

• Support colleagues to make sure they deliver with compliance and to the standards we expect.
• Drive a great working environment for teams to thrive - linking up departments to create sense of one team.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Recommend or initiate any HR related actions where needed.
• Familiarize yourself with the IHG HR and Training Standards, localizing where necessary.
• Conduct necessary training for line colleagues.
• Tracking training attendance record and E-learning completion.
• Assist Training Manager on Departmental Skills Audit and organizaing training activies.
• Assist Training Manager with site inspections for schools, colleges, and universities for implementing the IHG Academy program.
• Create and keep trainee database up-to-date.
• Regularly communicates with colleagues to maintain good relations.
• Be active part in organizing staff activities

2. English Teacher

• Develop teaching contents and curriculum that are catered well for hospitality industry and are met with IHG/Crowne Plaza Brand standards.
• Analyze English communication gaps across departments and propose the training plan accordingly.
• Submit weekly/monthly lesson plans and learning objectives for class to Training Manager.
• Conduct general English and for departments-specific classes with practical lessons.
• Prepare and administer language assessments, including quizzes, tests...
• Facilitate a creative and supportive learning environment to colleague learners.
• Perform fun, interactive and engaging activities that boost class engagement and learners’ interests.
• Other tasks performed under Training Manager directions...

• 2 day - off per week/Hưởng 2 ngày nghỉ/tuần.
• At least 12 Annual Leave per year/Ít nhất 12 ngày phép/năm.

2. ALLOWANCE - TRỢ CẤP

• Service charge/Thưởng phí phục vụ hàng tháng.
• Relocation allowance/Trợ cấp chi phí di chuyển nhận việc.
• Home leave allowance/Trợ cấp thăm nhà.
• Rest & Relaxation allowance (depends on job band)/Trợ cấp nghỉ dưỡng (tùy cấp bậc).

3. INSURANCE - BẢO HIỂM

• 24/7 Insurance provided by the Resort from start date/Được Khu nghỉ dưỡng mua bảo hiểm tai nạn 24/7 từ ngày đầu nhận việc.
• CompulsoryInsurance by Law/Được đóng các loại bảo hiểm bắt buộc theo quy định nhà nước.

4. OTHER BENEFITS - CÁC PHÚC LỢI KHÁC

• Accommodation at Staffhouse, meal, bus to work (free)/Được cung cấp phòng ở tại Nhà nhân viên, bữa ăn, xe đưa đón đi làm (miễn phí).
• Birthday voucher and celebration/Được tổ chức sinh nhật và phiếu quà tặng.
• Discount on resort service, IHG employee rate/Được hưởng giảm giá sử dụng dịch vụ tại resort, đặt phòng giá nhân viên IHG.

1. Education:

• Bachelor’s Degree or Diploma in Hotel Management, Training or related field.

2. Service years in the field:

• 1-2 years of experience or an equivalent combination of education and experience.

3. Knowledge and skills:

• Knowledge of teaching methods.
• Proficient in MS Office and adequate skill for digital platforms
• Strong ethics and reliability.
• Good presentation skill, result-oriented mindset, creative, organizational and training passion.

• Good English speaking and writing

• Anh/chị vui lòng liên hệ vào giờ hành chính từ 8:00 đến 17:30 vào thứ Hai - thứ Sáu.
• Số điện thoại: 02973 683 999 (Ext: 5806) - 0911 815 105 (Phòng Nhân sự).