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Concierge Associate
- Hạn nộp: 30/04/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Greet guests upon arrival and assist with their inquiries and requests in a friendly and professional manner.
- Provide information on resort services, amenities, activities, and local attractions.
- Handle guest requests for restaurant reservations, excursions, transportation, and other services.
- Coordinate with other departments to ensure guest needs are met efficiently and promptly.
- Maintain a thorough knowledge of the resort’s facilities, as well as nearby attractions and events.
- Assist in handling guest complaints or issues, ensuring a timely and satisfactory resolution.
- Ensure that the concierge desk is always stocked with necessary information, brochures, and promotional materials.
- Provide recommendations for dining, shopping, sightseeing, and entertainment based on guest preferences.
- Assist with special requests, such as celebrations, surprise packages, or VIP services.
- Maintain guest confidentiality and handle sensitive information with discretion.
Quyền lợi được hưởng
- Professional and multicultural working environment
- Good and competitive HR benefits (Additional insurance, staff housing, daily shuttle bus Danang - Hoiana, duty meal, ...)
- Big-scale project in central Vietnam
- Career Development Opportunity
Yêu cầu công việc
- At least 1 year experience in hospitality, preferably in a 5 stars resorts.
- Exceptional communication skills in English (Mandarin/Korean is a plus).
- Ability to multitask and work under pressure in a fast-paced environment.
- Knowledge of local attractions and activities.
- Professional demeanor and excellent customer service skills.
- Ability to work flexible hours, including evenings, weekends, and holidays
Yêu cầu hồ sơ
Directly apply to HotelJob.
Nộp hồ sơ ứng tuyển
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Quy mô: 1.000 - 4.999
Tay Son Tay Hamlet, Duy Hai Commune, Duy Xuyen Dist., Quang Nam Province, Vietnam
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http://career.hoiana.com/en
Located on a beautiful stretch of coastline just 30km south of Da Nang, Hoiana has fantastic opportunities and competitive salaries across dozens of professions at every level. Take the next step in your career at one of Vietnam’s most sought-after resort developments.
Thông tin liên hệ
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Nhân sự - Nhân sự
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