Assistant Executive Housekeeper/Phó quản lý Bộ phận Quản gia
- Hạn nộp: 30/05/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property's general cleaning schedule.
• Obtains lists of rooms to be cleaned immediately and lists of prospective check-outs or discharges to prepare work assignments.
• Assists in the supervision of daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards, and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies, and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public spaces.
• Ensures all employees have proper supplies, equipment, and uniforms.
2. Managing Departmental Costs
• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of the department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Comprehends budgets, operating statements, and payroll progress reports as needed to assist in the financial management of the department.
3. Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
4. Conducting Human Resources Activities / Thực hiện Các Hoạt động Nhân sự
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on-the-job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Participates in employee progressive discipline procedures.
Quyền lợi được hưởng
- Competitive salary and benefits
- Accommodation provided.
- Duty Meal
- Service Charge
- Joined in the associate activities.
- Joined the Hotel's training and development programs.
- Offered relocation, and home leave allowance.
- Comply with government Public Holidays.
Yêu cầu công việc
- High school diploma/G.E.D. equivalent.
- At least 2 years of work experience in Hospitality Industry
- At least 1 year of supervisory experience.
- Leadership Skills.
- Problem-Solving and Decision-Making Skills.
- Managing Execution Skills.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Quy mô: 500 - 999
Bãi Dài Area, Gành Dầu communce, Phú Quốc, Kien Giang, Vietnam
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Sheraton Phu Quoc Long Beach Resort is situated on the west coast of Phu Quoc, Vietnam’s largest island, and is a rapidly emerging tourism hotspot. Rebranded from the existing Vinpearl Phu Quoc Resort, the resort is anticipated to feature 500 modern and residential rooms, suites, and villas, three food and beverage outlets, extensive conference space, three pools, a spa, and a kids club.
Thông tin liên hệ
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Nhân Sự
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