Laundry Attendant/ Nhân Viên Giặt Là

General Responsibility

• Reports for work on time wearing a clean and tidy uniform and neatly groomed per standards.
• To participate in the daily briefing with the Laundry Supervisor
• To understand and strictly adhere to the rules and regulations established in the Employees Handbook.
• Have a good understanding of the hotel’s emergency procedures, hotel security, fire regulations and all health and safety legislation and ensure implementation of those related to housekeeping department.
• Handle equipment, tools, keys and supplies in proper way, kept in good working condition and regularly inspected, following instructions as directed.
• Report maintenance deficiencies and items in need of repair.
• Follow up hygiene procedure and report hazard issues if any.
• Carry out lost and found procedures.
• Manage master keys in his/her possession.
• Be environmentally aware.
• Grooming standards including uniform dress code, cleanliness and personal hygiene.
• Attend training and meetings when required.
• Carry out any other reasonable task set by the Hotel's Management.

Follow up linen and uniform handling standard and procedure to complete daily task properly

• Ensure cleaned linen is available for hotel operation as requested.
• Ensure quality controls are in place for all linen processes, rejecting any exceptions
• Maintain cleanliness of the linen room
• Carrying out stock takes as requested
• Ensure par stocks are maintained
• Take receipt of stock and ensure safe storage
• Oversee the issuing of linen via a requisition system
• Sort employee uniforms for appropriate action like washing, dry cleaning, pressing or send for repairing to the hotel's Seamstress & Tailor.
• Once processed, hangs and transports clean uniforms to uniform room.

Follow up guest laundry handling standard and procedure to complete daily task properly

• Responsible to collect in house guest laundry ensure that guest name, room number and laundry pieces are listed.
• Responsible for delivering all guest items punctually, accurately and in a professional and courteous way as required.
• Count and verify all items collected as per laundry price list signed by the guest and note down any discrepancy or damages on the same list.
• Check all items for damage or stains and take appropriate action to rectify these issues.
• Report immediately to the supervisor in case any valuable items like cash, jewelry, credit cards etc. found in guests cloth pockets.
• Responsible to processes the guests clothing on the correct equipment / machines using the appropriate chemicals and temperature.
• Once processed, neatly fold or hang the clothing as requested by the guest on the laundry list.
• Operates and maintains presser and iron.
• Operates and maintains washer, dryer, dry cleaning machine etc.
• Reports any technical problems or deficiencies to laundry supervisor or maintenance team.
• Reports any damage or deficiencies in the laundried items to the laundry supervisor.
• Assist in inventories and attend all departmental training as informed and scheduled by the manager.

• Competitive salary and benefit
• Learning and development opportunities with Radisson Hotels Group
• Company shuttle bus 
• Uniform & duty meals

• Minimum one year in a laundry attendant position preferred
• High school diploma required
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Able to work a variable schedule