Assistant Restaurant Manager- Japanese Restaurant

1. Performing opening shift tasks

• Ensure that the restaurant's service standards are being met by regularly checking and evaluating the service provided. Make adjustments as necessary to meet the requirements.

• Assign tasks to employees and ensure they are carried out effectively.

• Handle supervisors' work reports on facilities, grooming, and personal appearance of employees.

• Provide direct support to employees in carrying out their tasks during the first shift.

2. During customer service

• Directly control all customer service activities in the restaurant, supervising, reminding, and guiding staff to perform their work.

• Regularly communicate with customers to understand their tastes, psychology, and preferences.

• Resolve customer complaints and questions within the assigned authority.

• Ensure the quality of food & drink when serving.

• Understand and clearly comprehend the promotional programs and incentives that customers are using.

• Handle any arising problems that exceed the capabilities of the staff, as assigned by the Restaurant Manager.

3. Perform closing Shift

• Supervise employees to complete the final shift of work.

• Require employees to rotate according to restaurant standards if they fail to meet or do not meet the requirements.

• Submit daily reports to the restaurant manager.

• Check the status of the restaurant before leaving and hand it over to the next shift.

4. Ensure human resource quality.

• Proactively provide professional training for employees according to the plan approved by the Restaurant Manager.

• Coordinate with the Training Manager in developing training plans, training content and implementing and evaluating training.

5. Control costs, assets, tools.

• Control restaurant costs, avoid loss and waste. Control assets, equipment, tools and instruments.

6. Mobilize, arrange, and roster for store

• Perform monthly timekeeping for the store

• Evaluate the work efficiency of department employees on a monthly basis. Evaluate employees after their probation period.

• Propose to recruit, reward, discipline, transfer, or terminate employees.

• Monitor and remind employees to comply with labor regulations.

• Carry out other administrative procedures according to the company's regulations.

7. Perform other work assigned by restaurant manager.

• Report daily or unexpected work as requested by the Restaurant Manager.

• Perform additional tasks as requested by Restaurant Manager.

• Meal allowance 30k/working day & break shift allowance 15k/working day

• Service charge

• TIP

• Holiday bonuses according to regulations: 1/1, 30/4, 2/9

• New Year's lucky money

• Annual health check-up

• PVI accident insurance package

• Participate in all types of social insurance

• Union regime (after 3 months to join): gifts on the following days: Birthday, 8/3, 20/10, 1/6, Mid-Autumn Festival, Lunar New Year, Wedding, etc.

• Uniforms provided (with depreciation)

• Experience in similar position At least 2 year

• College degree or higher

• Good at English

• Ability to analyze and solve problems

• Ability to communicate effectively

• Continuous Process Improvement

• CMND

• Bằng cấp

• Sổ hộ khẩu (photo) hoặc màn hình thông tin hộ gia đình VNEID

• Sơ yếu lý lịch

• Giấy khám sức khỏe theo thông tư 32