Operator
- Hạn nộp: 30/04/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Làm theo ca
Resort/ Khu Du lịch
Tiền sảnh
Nhân viên
19/03/2025 10:15
Mô tả công việc
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
- Receive, record, and relay messages accurately.
- Log all guest requests or issues into computer, contact appropriate individual or other departments, and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
- Perform other duties by direct Manager or Department Head
Quyền lợi được hưởng
- Attractive salary + service charge
- Professional and friendly working environment
- Competitive benefit package
- 2 days off/ week, 12 annual leaves/ year
- Annual Outing trip
- 24h accidental insurance
- Uniform + staff meals + accommodation (shared room) are provided for non-local candidate
Yêu cầu công việc
A degree or diploma in Hotel Management or equivalent
Previous experience in the same position in a 5 star or deluxe properties
Good reading and writing skill in English
Competent level of IT proficiency: MS Word, Excel, Outlook,...
Good communication and customer contact skills
Willingness to assist the Reception team if required
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

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Quy mô:
Phú Yên, Việt Nam
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http://www.zannierhotels.com/en/
Zannier Bãi San Hô is a luxury resort located in Phu Yen province of Vietnam, in the heart of a preserved 98-hectare natural site facing an impressive one kilometer long white sand beach. Its name in Vietnamese translates into “bay of corals”, in reference to its untouched coastline and beautiful coral reefs. Surrounded by spectacular hills, lush vegetation and authentic paddy fields, the resort lies far away from the mainstream tourist paths and yet just a 40 minute drive away from Quy Nhon. It features 73 spacious villas (46 with private pools), 3 restaurants and 3 bars, a beautiful spa and wellbeing area, a business center and an activity center offering a wide variety of beach and water activities as well as other outings. Zannier - Sublimate the moment, glorify the place Zannier aims to be a contemporary demonstration of excellence, innovation, integrity & simplicity. A burgeoning hospitality company recognized among its peers, that shares the dream and desire for capturing unique and authentic memories. An international group with hotels in France, Belgium, Namibia, Cambodia and soon Vietnam.
Thông tin liên hệ
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Phòng Nhân sự
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