Guest Relation Officer (Russian Speaking) / Nhân viên Chăm sóc Khách hàng (Tiếng Nga) - Danang Marriott Resort & Spa, Non Nuoc Beach Villas
- Hạn nộp: 30/03/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.
- Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
- Follow up with guests to ensure their requests or problems have been met to their satisfaction.
- Receive, record, and relay messages accurately, completely, and legibly.
- Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.
- Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
- Perform other reasonable job duties as requested by Supervisors
Quyền lợi được hưởng
- Competitive salary and monthly service charge
- 12 Annual Leaves
- Working 5 days per week - off 2 days per week
- Follow the government social insurance, health insurance, unemployment insurance
- 24/24 accident insurance
- Take Care Activities
- Training opportunities for career development
Yêu cầu công việc
- High school diploma/G.E.D. equivalent.
- Good communication English & Russian
- Be interested in hospitality industry
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn

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Quy mô:
23 Trường Sa, phường Hòa Hải, quận Ngũ Hành Sơn, thành phố Đà Nẵng, Vietnam
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https://www.marriott.com/en-us/hotels/dadnn
MARRIOTT DANANG RESORT & SPA, NON NUOC BEACH VILLAS, 23 Truong Sa, Hoa Hai, Ngu Hanh Son, Danang For world-class service and sophistication, few hotels compare to Danang Marriott Resort & Spa, Non Nuoc Beach Villas. Our resort in Danang, Vietnam, is surrounded by verdant gardens and pristine white sand. Take in the shoreline of Hoa Hai Ward at the foot of Ngu Hanh Son, or The Marble Mountains. We are 20 minutes from Hoi An, a famous UNESCO World Heritage Site, as well as Danang International Airport (DAD). We empower our guests not only with our fantastic location but with thoughtful amenities. Reserve a massage at Quan Spa or workout on professional Fitness Center® equipment. Rejuvenate in the outdoor infinity pool or recharge with International cuisine at nearby Beach House, which overlooks the ocean. Flashes of brilliance are found everywhere, from our custom wedding packages for bridal parties to our garden or ocean-view villas. Book a two- to four-bedroom villa and delight in a private plunge pool and sun deck. Elevate your travels at Danang Marriott Resort & Spa, Non Nuoc Beach Villas. DANANG MARRIOTT RESORT & SPA, 07 Truong Sa, Hoa Hai, Ngu Hanh Son, Danang Nestled on Non Nuoc Beach, close to downtown Danang, the retreat is anticipated to feature 200 rooms and suites, 39 villas with a modern, residential design, and locally-inspired accents, catering to providing guests with enriching experiences alongside its signature spaces and heartfelt service. Design plan call for 5 different food and beverage outlets, 8 event spaces, an infinity pool, a spa, kid club, tennis court and a wealth of water sports, including a dive center.
Thông tin liên hệ
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Human Resource Department - Human Resource Manager
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