Manager, Information Technology (IT)

Job Responsibilities

The primary role of the IT Manager is to plan, direct, co-ordinate and implement the information technology for PARKROYAL Serviced Suites Hanoi, which will include the infrastructures, applications and operations.

Primary Responsibilities

• Develop and spearhead the IT infrastructure and support the extensive operation systems and network.
• Ensures that IT systems are operating smoothly through implementation of effective maintenance programs, installations of antivirus kits and protection of network security.
• Source, evaluate and recommend IT systems for purchase and upgrade.
• Develop request for proposal (RFP), tender documents for major IT projects including IT-related sub-contractor works, performance testing, short listing of suppliers, and recommending the supplier to go with.
• Monitor the operational efficiency of the IT systems and take appropriate remedial measures to correct systems inadequacies, etc.
• Prepare IT annual budgets that will include capital expenditure for IT, purchases of new software, updates, training requirements, etc.

Other Responsibilities

• Supports the Mission, Purpose and Values of the Pan Pacific Hotels Group.
• Complies with all relevant Workplace Safety & Health practices and maintains a safe workplace for all associates.
• Adheres to grooming and hygiene standards set by the Hotel.
• Exercises responsible behaviour at all times to uphold the image and reputation of the Pan Pacific Hotels Group, Hotel and department.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned.

Benefits will be provided in the interview

• Minimum with 7 years of experience in IT, with at least 3 years of IT experience in the hospitality industry
• Implementation experience in Property Management Systems, network switches and routers, corporate wireless internet surfing, DSL, lease lines, revenue management systems, purchasing systems, point of sale systems, etc.
• Diploma or degree in Information Technology
• Proficiency in Windows and other operating systems
• Familiarity with Opera Cloud, Infrasys and other hotel IT applications

Pan Pacific Hotels Group is an equal opportunity employer.
We regret that only shortlisted candidates will be notified.