GUEST RELATIONS SUPERVISOR

-Promptly record guest feedback, apologize for any negative experiences, and coordinate with relevant departments or report to the direct supervisor/department head for further instructions.

-Plan and implement strategies to increase revenue, introduce guests to current programs and services of the resort, and boost departmental and overall resort revenue.

-Act as a coordinator between Housekeeping, Front Office, and Maintenance departments to ensure guest rooms are prepared according to standard procedures and ready for guest arrival.

-Maintain relationships with existing guests and introduce ongoing promotions and programs offered by the resort.

-Perform other duties as assigned by the supervisor.

-Further details will be discussed during the interview.

-Insurance

-Allowances

-Uniform

-Health checkup

-Training & Development

-Salary review

-Annual leave

Experience: Preferably at least one year of experience in a similar position.

Skills: Familiarity with Smile software is required.

Language: Proficiency in English across all four skills (listening, speaking, reading, and writing).

Communication: Strong verbal and written communication skills.

Professional Competencies: Excellent organizational skills, ability to multitask, strong problem-solving abilities, and attention to detail.

Teamwork: Ability to build effective working relationships with colleagues and foster a collaborative team spirit as part of the company culture.

Ứng viên quan tâm đến cơ hội làm việc tại Hadana Boutique Resort Hội An vui lòng gửi hồ sơ theo các phương thức sau:

- Qua tin tuyển dụng trên hotel job

-Qua zalo theo SĐT 0376522468/0903554200

-Tại Cổng an ninh khách sạn, số 538 đường Cửa Đại,phường Sơn Phong, TP Hội An tỉnh Quảng Nam