Housekeeping Supervisor
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Giờ hành chính
Buồng phòng
Trưởng ca/ Giám sát
29/03/2025 10:03
Mô tả công việc
• Responsible for assigned floors and guest rooms during shift
• Work closely with the reception to ensure correct room status at all times.
• Ensure highest standard of cleaning in assigned areas
• Ensure guest privacy is respected when DND status is displayed
• Supervise turndown service
• Responsible for strict key control
• Inspect regularly guestroom corridors and public areas
• Report maintenance issues promptly to Engineering
• Ensure compliance of Lost & Found procedures
• Keep floor linen rooms neat and tidy
• Monitor productivity of the unit
• Prevent and resolve grievances
• Resolve disputes
• Discipline staff when necessary
• Check Housekeeping associate’s grooming, personal hygiene and appearance
• Assist with the preparation of associate’s duty roster
• Facilitate multiskilling
• Assist with staff training and development
• Provide ongoing advice and support to associate’s under your supervision
• Supervise associate’s performance
• Provide one to one instruction to staff members when required
• Deliver high quality service to guests
• Ensure guest needs and reasonable requests are met
• Seek opportunities to continually improve guest service, by reporting guest comments
• Take appropriate action to resolve guest complaints
• Promote the hotel products and services
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Adhere to the hotel’s security and emergency policies and procedures
• Log security incidents and accidents in accordance with hotel requirements
• Adhere to hotel cleaning and maintenance programs
• Ensure a high level of cleaning is maintained in your work area
• Ensure all reporting and servicing deadlines are met on a timely basis
• Carry out other tasks as directed by your supervisors
Quyền lợi được hưởng
- Attractive remuneration packages
- Competitive salary | 13th salary month
- 05 working days | 02 days off per week
- Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
- Discounted rates apply when using services at properties
- Participating in ultimate phenomenal activities for employees
- National and international training courses
- Periodic health check | Accident insurance 24/7
- Opportunity to grow career at the most luxurious 5-star hotel group in the world.
Yêu cầu công việc
• Min 1 years in supervisory positions in the Housekeeping department.
• Graduate from college or can be replaced by adequate experience.
Yêu cầu hồ sơ
Contact Number +84 235 3753 333 - Ext: 2257: Ms. Tuyền

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Quy mô:
6 Block, Phuoc Hai, Cua Dai Ward, Hoi An City, Quang Nam Province, Viet Nam
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Settle into a local, laid-back frame of mind at Renaissance Hoi An Resort & Spa, our five-star resort designed for curious travelers who see every journey as a chance to be inspired by the unexpected. Experience pristine beachfront comfort on Cua Dai Beach, one of the most beautiful beaches in Vietnam. Relax in spacious guest rooms with private balconies or reserve one of our three-to five-bedroom villas with private pools for an unforgettable family or group holiday. Our prime location puts you a short drive from Hoi An Ancient Town, a charming destination where beautiful silk lanterns light up the streets each evening. Savor delicious cuisine at diverse onsite restaurants. Stay fit in our fitness center, lounge by one of our breathtaking infinity pools or treat yourself to a massage at Akoya Spa. If you're hosting an event, enjoy access to stylish venues complemented by on-site catering. Embrace the new and immerse yourself in the local culture at Renaissance Hoi An Resort & Spa. At Renaissance® Hotels, we believe inspiration comes from the unexpected. We create a work environment that values diversity, inclusion, spontaneity and discovery, with unmatched growth opportunities. Join a welcoming and motivated team of Ambassadors who embody the spirit and style of the local neighborhood
Thông tin liên hệ
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Phòng Nhân sự - Human Resource
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