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Việc làm thêm
Reservation Agent - Nhân viên Đặt phòng
- Hạn nộp: 10/04/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
4
Giờ hành chính
Kinh doanh & tiếp thị
Nhân viên
06/03/2025 11:52
Mô tả công việc
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue.
- Input and access data in reservation system.
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
- Follow proper escalation procedures when addressing guest concerns.
Quyền lợi được hưởng
- Competitive salary & Service charge
- 12 annual leave days per year
- 05 working days per week - 2 days off per week
- To be entitled to the prescribed insurance
- Training and career development by MARRIOTT INTERNATIONAL.
- Employee discount rates for Room and F&B at Marriott Hotel.
Yêu cầu công việc
- At least one to two years experience at the same position.
- Be able to relocate to Bac Ninh city.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Km 1+200, đường Trần Hưng Đạo, Phường Suối Hoa, Thành phố Bắc Ninh, Tỉnh Bắc Ninh, Việt NamLocated at the intersection of Tran Hung Dao Road and Han Thuyen Street in central Bac Ninh. Marriott Bac Ninh Hotel features 265 rooms, including a presidential suite. Guests can enjoy a variety of dining options, including an all-day dining restaurant, specialty restaurant, café/bakery, lobby lounge, and sky bar. The Hotel also has a ballroom and 2 meeting space at a total event space of 834 SQM. Additional facilities include an indoor pool, fitness center and spa. Conveniently located, it is just a 5-minute walk from Vincom Plaza shopping mall, Bac Ninh Station, and Bac Ninh Cathedral.
Quy mô: 
Km 1+200, đường Trần Hưng Đạo, Phường Suối Hoa, Thành phố Bắc Ninh, Tỉnh Bắc Ninh, Việt NamThông tin liên hệ
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