Sales Manager/ Quản lý kinh doanh (Base HCM)

Ensure best client service is being made available through communication amongst the team, cross training within the department and appropriate office coverage.

Works with sales executive to ensure understanding of sales strategy and effective implementation of this strategy for the segment.

Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOSM

Set standard through professional, friendly attitude towards clients and co-workers, timely response to clients and co-workers needs and observance of sales office standard.

Ensure hotel meets or exceeds budgeted goals.

Utilize company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.

Assists with the development and implementation of promotions, both internal and external.

Creating a focus on attracting new business.

Attending and contributing to the monthly sales strategy meeting

Updating and owning the sales strategy & sales plan with the DOSM

Provides positive and aggressive leadership to ensure maximum revenue potential

Build and maintain long-term, value-based customer relationships that enable achievement of hotel sales objectives.

Recommends monthly room nights target goals for sales team members.

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Develop and send informative press releases to targeted lists highlighting all activities and promotions.

Maintain and expand corporate incentive program via direct mail, personal visits etc.

Oversee and ensure the updation of rates, promotions on hotel website, OTA's… without any rate parity.

Responsible for the training of sales executive and staff.

Evaluates and drives the resort’s participation in the various sales channels, Market Sales, Event Booking Centres, electronic lead channels, etc.

Monitors all day to day activities of direct reports.

Executes and supports the operational aspects of sales - generating proposal, writing contract, customer correspondence…

Other tasks assigned by DOSM

Môi trường làm việc năng động, chuyên nghiệp

Được đào tạo trong quá trình làm việc

Tham gia BHXH và các chế độ phúc lợi theo quy định

Hỗ trợ đồng phục, cơm ca tại khách sạn

Một tuần được nghỉ 1,5 ngày

- Having at least 1-2 working experience in similar position at 4-5* hotels

- Organizational leadership skills, problem solving, good analytical and negotiation skills

- Fluent English communication skills