Sales Manager (Based in Ho Chi Minh)

- Analyse current client base or target market for the hotels

- Devise new ways to expand that client base

- Pro-actively research new businesses by approaching clients via telephone and/or email and by conducting sales calls

- Manage and develop the business with existing accounts

- Pro-actively approach organizations and businesses that might require a hotel for conferences and events. Meet with representatives from these companies to explain the hotel’s merits and amenities

- Host and entertain clients and maintain client accounts

- Conduct property site visits and answer questions

- Partner with operations departments to ensure full participation in servicing accounts

- Liaise with Ascott marketing team to develop promotional and marketing material for the hotels

- Network with all potential business partners (TO/TA) and all other potential business partners

- Design and communicate special group rates and packages to increase bookings

- Address and resolve any issues or complaints regarding sales or marketing

- Ensure that guests are enjoying their stay at the hotels and that large group needs are met

- Maintains positive relationships with clients to encourage repeat and recurring business

- Oversee all sales efforts from inquiry to closing

- Collect and analyze data to discover potential business opportunities and trends

- Ensure effective and timely follow-up on client inquiries and client complaints

- Conduct sales presentations to prospective clients and develop sales forecasts

- Report sales results and communicate updated sales strategies to management

- Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities

- Reporting, analysis, and statistics as requested by the GM and Ascott

- Attractive salary

- 13-month bonus

- Sustainable career development environment

- Relevant degree in Business Administration, Hospitality Management

- At least 3-year experience as the recruitment role

- Fluent English in both writing and speaking

- Positive attitude & mindset of hospitality