Sales Manager (Based in Ho Chi Minh)

•Analyse current client base or target market for the hotels./

• Devise new ways to expand that client base.

• Pro-actively research new businesses by approaching clients via telephone and/or email and by conducting sales calls in South Vietnamand around Vietnam as necessary.

• Initiate new sales and prospects, qualify leads and solicit potential clients in South Vietnam.

• Manage and develop the business with existing accounts.

• Pro-actively approach organizations and businesses that might require a hotel for conferences and events. Meet with representatives from these companies to explain the hotel’s merits and amenities.

• Host and entertain clients and maintain client accounts.

• Conduct property site visits and answer questions.

• Partner with operations departments to ensure full participation in servicing accounts.

• Liaise with Ascott marketing team to develop promotional and marketing material for the hotels.

• Network with all potential business partners (TO/TA) and all other potential business partners.

• Design and communicate special group rates and packages to increase bookings.

• Address and resolve any issues or complaints regarding sales or marketing.

• Ensure that guests are enjoying their stay at the hotels and that large group needs are met.

• Maintains positive relationships with clients to encourage repeat and recurring business.

• Oversee all sales efforts from inquiry to closing.

• Collect and analyze data to discover potential business opportunities and trends.

• Ensure effective and timely follow-up on client inquiries and client complaints.

• Conduct sales presentations to prospective clients and develop sales forecasts.

• Report sales results and communicate updated sales strategies to management.

• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

• Reporting, analysis, and statistics as requested by the GM and Ascott.

- Competitive salary

- Insurance and benefits according to company policy

- Opportunities for training and career development

o A bachelor's degree in marketing, mathematics, business administration, or related field.

o 3-5 years’ experience in Sales and Marketing.

o Strong analytical, organizational, and creative thinking skills.

o Excellent communication, interpersonal, and customer service skills.

o Knowledge of data analysis and report writing.

o Training – Coaching and Orienting Skills.

o The ability to understand and follow company policies and procedures.

o The ability to work under pressure.