Trợ lý Chăm sóc Khách hàng - Assistant Guest Relations Manager -Russian Speaking

Name: Hoteljob.vn
Address: 17 Nguyen Phan Vinh, Cam An, Hoi An, Quang Nam, Viet Nam, Hoi An, 560000, VN
Telephone: 091 949 0330
Price range: VNĐ

Hạn nộp: 04/04/2025
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Thành Phố Phan Thiết - Bình Thuận

Giờ làm việc
Giờ hành chính

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Trợ lý, thư ký

Cập nhật
03/04/2025 14:16

Mô tả công việc

Job Description

In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world. You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs to be portrayed with utmost politeness, efficiency, and friendliness. Additionally, you will monitor daily guest arrivals, ensuring all reservations are honored, requests are carried out and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.

Quyền lợi được hưởng

- Attractive competitive salary

- Attractive monthly service charge

- Attractive benefits

- Transportation

Yêu cầu công việc

Qualifications

• College diploma in hotel management or related field.

• Previous experience in Front Office or Guest Services

• Good Communication skills in Russian & English.

• Experience with Front Office Systems; Preference is given to Russian nationals legally married to Vietnamese citizens.

Yêu cầu hồ sơ

-Ứng tuyển trực tuyến trên Hoteljob.vn,

ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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Anantara Mui Ne Resort & Spa

Theo dõi

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Quy mô: 100 - 499
12 A Nguyen Dinh Chieu St., Ham Tien Ward, Phan Thiet City, Binh Thuan
https://www.anantara.com
Anantara means "without end" and evokes the freedom, movement and harmony that are the spirit of the Anantara Experience. This experience is a luxury immersion into the culture, heritage and natural beauty of some of the most enchanting destinations in the world. Follow us on a journey rich with local flavour exotic surroundings, warm heartfelt service and discover the art of the Anantara Experience. From April 2011, L’amien Beach Resort & Spa will be managed by the Anantara Hotels & Resorts group and rebranded Anantara Mui Ne Resort & Spa. It is located next to the fishing village of Mui Ne, which is located 200km northeast of Ho Chi Minh City. It is recognized as one of the most idyllic seaside resorts in Vietnam, famous for its long and beautiful beaches, stunning mountains and its desert like sand dunes. Mui Ne also enjoys some of the finest weather in Vietnam with the lowest annual rainfall in the entire country. Every traveler of all ages will experience supreme luxury combined with the utmost relaxation, while being surrounded in exceptional natural beauty, to create your dream holiday get-away