HOTEL MANAGER

Role & Responsibilities:

• The Hotel Manager will be responsible for the overall management of the Property.

• Work with Exco to achieve the Property business objectives and meet/exceed financial targets.

• Lead and manage the Property operations, keeping operations creative, productive, safe, and sustainably profitable.

• Develop and lead execution of strategies and plans to improve growth and profitability of the Property.

• Provide sound financial and business decision-making, develop and manage budgets, procure sensibly and sustainably while managing costs to agreed business objectives.

• Provide direction and functional guidance for all Property operations.

• Ensure superior guest services and compliance with high quality operational standards.

• Work effectively with Department Heads and provide guidance, feedback and coaching when needed to improve operations and service.

• Train, develop and motivate the Property team to meet and improve operations standards on a continual basis while attending to their developmental needs through coaching, mentoring, and helping them to improve their knowledge, skills and vocational attributes.

• Recruit, develop and retain talent to sustain and grow the Property operations.

• Demonstrate honesty, integrity and professionalism by example, providing effective leadership, sustaining a positive work environment, caring for employees and displaying a dedicated and professional approach to management.

 An Asian hospitality group is seeking to appoint a highly-motivated and experienced hotel operations professional to lead the growth of its award-winning flagship Property in Ho Chi Minh City, Vietnam.

 The Property is a unique manor-style urban resort by the Saigon River and has achieved an international reputation for its boutique luxury accommodation, restaurant and bar, and is a popular weddings and events destination offering a unique hospitality experience to its guests.

 We are looking for an individual with international work experience in small to medium sized upscale and luxury hotels. The candidate will be accustomed to the high standards expected in a property of that category.

 An opportunity to grow a hotels and residential management business known for transforming underperforming real estate to profitability through hospitality services.

 This is a new position in the group which has expansion plans to grow in Vietnam. The role comes with a competitive salary and profit-share remuneration.

POSITION COMPETENCIES:

 Well-rounded hotel management professional.

 Previous experience as a Hotel Manager or Operations Manager with reputable international luxury and upscale hotels and residences.

 Will have management experience in Sales and Marketing and Rooms Division.

 Possess effective leadership and communications skills.

 Financially astute.

 Pro-active and able to manage priorities efficiently while managing costs and maintaining appropriately high quality standards.

 Problem solver with progressive mindset.

 Possess multi-cultural sensitivity, good interpersonal skills, and service-oriented.

 Mature, resilient and fair-minded.

 Tertiary or relevant qualifications in Hotel Management.

 Good working knowledge of relevant hotel and property management technologies.

EDUCATION

Degree in Hotel Management from a leading international hospitality institution. Major in Business Administration or Information Technology from a reputable university or college a plus.

EXPERIENCE

• Minimum 5 years of hotel management and operations experience with reputable international upscale and luxury hotels and residences.

• Experience in Vietnam is essential.

• Familiar with property management, cost management, guest safety and quality assurance, hotel staff training and mentoring, customer relationship management, rooms production and processes, and business reporting.

• Experience with relevant hotel and property technologies and applications.

INDIVIDUAL ATTRIBUTES

• Candidates should be mature and resilient, have strong analytical skills, effective written and verbal communication skills, and good commercial sense.

• Proven ability to work in a team context and under pressure with tight timelines, uncertain information and limited resources.

• Enterprising self-starter and results-oriented.

• High level of professional integrity.

• Fluency in spoken and written English is essential.

Địa chỉ: 197/2 Nguyễn Văn Hưởng, phường Thảo Điền, Tp. Thủ Đức, Tp. HCM