Learning & Development Officer

Meliá Ba Vì Mountain Retreat is looking for a Learning & Development Officer to enhance employee skills and foster our unique Meliá culture.

• Training & Development – Design, organize, and deliver engaging training programs to enhance employee performance.
• English Language Training – Conduct English lessons tailored to improve communication in hospitality.
• Onboarding & Orientation – Ensure new hires understand Meliá’s culture, values, and service standards.
• Culture & Brand Engagement – Promote Meliá’s culture of warmth, passion, and excellence in all training programs.
• Training Needs Analysis – Identify skills gaps and develop tailored learning solutions.
• Performance Tracking – Maintain training records and assess program effectiveness.
• Collaboration – Work closely with department heads to align training with business goals.
• Support in recruitment and staff's activity.
• Monthly report to HRM.

• Service charge after probation.
• Daily shuttle bus to and from Hanoi city center.
• Free shared staff room at the dormitory.
• 03 meals per day (all days for those staying at dorm).
• Health check-up yearly.
• Clear development plan and growing with Melia Hotels International.
• Fresh working environment with a unique hotel located on the mountain.

• Experience in teaching English (hospitality or corporate training experience is a plus).
• Background in Learning & Development, Training, or Human Resources.
• Strong presentation, communication, and facilitation skills.
• Passion for fostering a positive workplace culture.
• Ability to create engaging learning materials and programs.
• Hospitality industry experience is a plus.

Submit your CV on Hoteljob with the subject "L&D Officer – Meliá Ba Vì".

Contact: 0349624033 (Ms. Phượng).