Wink Guide (Front Office)

Name: Hoteljob.vn
Address: 17 Nguyen Phan Vinh, Cam An, Hoi An, Quang Nam, Viet Nam, Hoi An, 560000, VN
Telephone: 091 949 0330
Price range: VNĐ

Hạn nộp: 28/02/2025
Mức lương: 7.500.000đ - 7.500.000đ

Nộp hồ sơ ứng tuyển

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
04/02/2025 13:52

Mô tả công việc

Under the general guidance and supervision of the Director of Wink Experience, and with the limits established Wink management office, hotel SOPs, policies and procedures, Wink guide is responsible for ensuring service delivery is at its best and standards of the Wink space operations are met in accordance to the company’s established Wink Hotels standards.

Wink guide reports directly to Wink Experience Manager and needs to proactively provide cross – functional duty and support to F&B team when necessary.

Quyền lợi được hưởng

•Full contribution of SI, HI, UI on basic salary

•Active, balance & professional working environment

•Fun & playfull internal activities

•Service charge

•12 AL days

•Meal allowance

Yêu cầu công việc

• Over 02 years’ experience in service industry related work

• Over 01 year’s experience in a dynamic hotel, preferably with pre-opening experience is ideal

• Bachelor’s degree in Hospitality Management, Tourism, Business Administration or related field is suggested but not required

• Ability to easily connect and provide a warm (first) contact for our guests, continuously making it personal at every interaction

• Ability to provide on the job training, peer mentorship, team development and coaching

• Ability to think critically, offer solutions, anticipate problems and provide action plan formulation; provide high level of attention to detail

• Ability to work across all hotel sectors and departments at a basic level to best understanding role in FOH management and departmental collaboration

• Team and knowledge management, system diversities, organizational and team interrelationships at multiple levels

• Actively work to build a community of one, in actions and feelings

• Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS

Yêu cầu hồ sơ

English CV Requirement

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Wink Hotels

Theo dõi

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Tầng 3M, Toà nhà Capital Place, 6 Thái Văn Lung, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
https://www.wink-hotels.com/
Delivering a modern interpretation of Vietnamese culture, style and design, Wink Hotels offers an energetic approach to hospitality. By coupling personalized and thoughtful service alongside unique and streamlined experiences, Wink aims to captivate, fascinate, and engage with each guest. Under the parent company of Indochina Capital, Vietnam’s leading real estate company, Wink Hotel Development Company Limited was born to launch Wink Hotels in 2018, a vibrant new brand of hotel created for the modern traveler. Wink Hotels has arrived in major urban areas of Ho Chi Minh City, Danang, Tuy Hoa, Can Tho and is steadily expanding into other key regions including Hanoi, Hai Phong, etc. At Wink, it’s important we cultivate a mindset that celebrates curiosity and empowers individual personalities. Leading by example, hands-on application and peer coaching guide our company ethos of team collaboration and commitment to our communities, from our guests to our colleagues. Sense of belonging, playfulness, passion, personalization and encouragement drive our mission of creating a “community of one.”