Moderation Trainer (English Speaking)

Working hours: 8:00 - 17:00 (Monday to Friday, with a 1-hour lunch break). Day off on Saturday and Sunday.

1. Salary and Benefits

• Attractive salary (up to VND 15,000,000) and benefits Lunch Allowance, 13th-month Salary, Additional Bonus, Profit Sharing) and annual salary review;
• Summer vacation (Paid days off and bonus);
• Paid leave (12 days/year).
• Sick leave; Allowance incentive;
• Continuous and professional training to fully develop your potential;
• Work closely with managers to promote services all over the world.

2. Working Environment

• Relaxed dress code, Free drinks (coffee, tea, etc.);
• Training and career development opportunities

• Conceptualize training materials based on data and research;
• Create training strategies, initiatives, and materials;
• Test and review created materials;
• Maintain a database of all training materials;
• Instruct employee training and onboarding;
• Review employee performance and learning;
• Conduct training classes on policy/product;
• Responsible for Training Needs Analysis and Knowledge transfer for any identified knowledge issues;

• Has at least 12 months of experience working in the Team Leader position in the BPO sector with a foreign company.
• Proficient in English across all four skills: listening and speaking (working with foreign experts) - reading (fluent in translating both Vietnamese to English and vice versa) - writing (reporting in English). A pre-employment test will be required before starting work.
• Proficient skills with Google platform (Google Sheets, Google Docs, Google Slide) and other platforms;
• Must be open to work on weekends, night shift, and public holidays (including New Year, Lunar New Year, Independence Day, etc.) and render overtime per business need;