Training Officer (BRVT)

• Mainly be in charge of the implementation of Orientation, Soft Skill and Leadership Training.
• Organize all training activities; facilitate all training and development efforts throughout the entire property to include orientation, supervisory development, skills training, recognition programs, internal communications and employee events.
• Conduct needs analysis to determine specialized training needs on property.
• Coach In-house Trainers and build a close relationship to Training committee.Develops activities/curriculum to enhance standardized training programs.
• Monitors and evaluates the progress and effectiveness of training and development programs and makes recommendations for improvement.
• Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.
• Support Head of Training & Development to design and develop materials for Developmental Training Program
• Function as an internal consultant to assist management in the analysis and identification of organizational issues and development.
• Handles all tracking and communication of property training and reporting needs.
• Facilitate the learning progress of the trainee group. Coordinate with partners to ensure the smooth procedure.
• Be able to deliver English courses within businesses
• Coordinating external training as the need arises.
• Monitoring staffs' performance by liaising with line managers and department heads.
• Evaluate training and development programs, and prepare reports for management in areas such as usage, engagement and performance
• Preparing and presenting regular reports on training activities, and outcomes, to senior management. Providing insights and recommendations for future training initiatives based on these reports.
• Work with partnerships to conduct hotel tours, trainee program and evaluate the quality of trainees.
• Other tasks are assigned by line managers

• Insurance
•  Allowances
•  Employee Shuttle Service
•  Uniform
•  Health checkup
•  Training & Development
•  Salary review
•  Annual Leave

• Excellent in English language, both oral and written
• Bachelor’s degree in majority of training or business management/ Hotel management
• A minimum of 1 - 2 years’ experience as a Trainer in service industry of multinational company with large scale
• Excellent presentation and training delivery skills
• Strong experience in internal events
• Strong management, organization and planning skills
• Strong analysis, training and development skills such as design, implementing and evaluation must be.
• Demonstrate the ability to be innovative in adult/organization training and development.
• Knowledgeable and expertise in training methods, learning styles and training format such as workshops, seminars, web-based training…
• Strong consultancy and people influence skills
• Maintain a professional, neat and well-groomed appearance adhering to The Grand Ho Tram property standards
• Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
• Strong desktop and in-person research, design, presentation, and reporting skills.

- Nộp hồ sơ về cổng 3 của The Grand Ho Tram hoặc liên hệ Hotline: 0913 339 773 để biết thêm chi tiết

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For any job inquiry, please contact Recruitment Department:+84 254 378 8132

Hotline: 0913 339 773

Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam