Training Manager

• Support General Manager and Head of Human Resources in meeting the strategic goals of culture building and establishment by professional, advisory and executive way.

• Ensure that all new associates attend the Resort Orientation program.

• Conduct training needs analysis of the Resort and departments.

• Associate with Department Heads to develop departmental on the job training schedules that meet departmental operating objectives.

• Develop and implement training programs to meet specific department/Resort needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on monthly basis.

• Ensure all staff receives ongoing training in Wyndham Corporate Training Programs.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Evaluate training effectiveness by attending as many training sessions as possible.

• Liaise with training consultant conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Prepare training budget to meet the business goal.

• Administer the training budget and purchase training materials as required.

• Assist in the selection and appointment of departmental trainers and set up training system.

• Ensure that all associates comply with the grooming and uniform standards.

• Create a learning organization and resources library.

• Assist in Resort Recognition Program.

• Actively promote a work environment, which cares for guests and associates alike.

• Manage the administration of trainees and apprentices on the property.

• Keep good relationship with vocational schools.

• Creates 100% guest satisfaction by providing the Yes I Can! Experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.

• Participating training courses and meetings as demanded.

• Performing other tasks assigned by superior.

• Career path and working environment with professional international Radisson group

• Receive 100% salary and 50% service fee during probation period

• Attractive service fee

• Fuel support

• Accommodation support for remote employees

• Graduating from university and higher

• Having degrees and certificates related to the profession

• Having at least 04 years working experience as the same position in 4 – 5 stars Resort/ resort

• Being perfect in presentation, proactive and an extrovert

• Being fluent in English

• Being proficient in office informatics, Resort management software

• Mastering in hospitality activities

• Being good at managing

• Having high team spirit

• Having ability to orient guests, spirit of service

• Being creative and innovative

• Having excellent presentation skill

• Arranging work and coordinating with colleagues well

English CV via email