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[Melia Vinpearl Cua Hoi] Operator/ Nhân viên Tổng đài
- Hạn nộp: 31/01/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
1
Thị Xã Cửa Lò - Nghệ An
Làm theo ca
Tiền sảnh
Nhân viên
06/01/2025 14:02
Mô tả công việc
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
- Receive, record, and relay messages accurately.
- Log all guest requests or issues into computer, contact appropriate individuaL or department (e.g.,Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
- Assist guests with accessing internet and guestroom entertainment.
Quyền lợi được hưởng
Melia & Vingroup Benefit
Competitive salary
The 13th month salary
Free shift-meal & parking
Yêu cầu công việc
- College Degree or above
- Vietnamese - Excellent level, written & spoken
- English - Good level, written & spoken
- Spanish - knowledge is not a must but will help embody & communication of Company culture
- Computer Skills
- 2 years in the hospitality industry in a similar position in a 5 star, deluxe hotel
- 1 year in the same position in hotels of similar category and services
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Toàn quốc-
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“Melia Vinpearl” is a cooperation between Spain’s famous hotel group Meliá Hotels International and Vietnam’s leading resort and entertainment brand Vinpearl, aiming to become one of the leading hotel brands in Vietnam. "Melia Vinpearl" currently has a total of 12 hotels and resorts in operation of Vinpearl stretching from Hai Phong to Tay Ninh. The cooperation with Meliá Hotel Group is part of the strategic orientation of enhancing and internationalizing vinpearl brand in the field of hospitality and resort. The cooperation with Meliá Hotels International is part of Vinpearl’s strategy to advance and internationalize the brand in the hospitality field. This perfect combination will bring about the opportunities for domestic and foreign tourists to enjoy diverse experiences through Vinpearl’s signature local “all-in-one” complexes and world-class standard services by such an internationally prestigious hotel brand.
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