Reservation Agent
- Hạn nộp: 31/01/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Hoàn Kiếm - Hà Nội
Giờ hành chính
Khách sạn/ Khu căn hộ
Kinh doanh & tiếp thị
Nhân viên
01/01/2025 13:17
Mô tả công việc
- Follows up the administration of reservations very thoroughly, making check-in operations easier
- Transforms a request for information into a potential reservation as soon as there is an opportunity
- Handles reservations by applying the various step-by-step processes
- Enters reservation details precisely and correctly
- Ensures that information is passed on to the people concerned
- Confirms the reservation; takes care over written communications
- Be fully conversant with the facilities, services and special promotions offered by the hotel
- Assist Sales and Conference Services when specific questions arise regarding groups
- Followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry
- Have full knowledge of Hotel facilities, and promotions
- Confidently provide our guests with accurate information regarding the Hotel, facilities, room rates, promotions and room types available
Quyền lợi được hưởng
- Support parking fee, meal,...
- Birthday Gift
- Social Insurance
- Cross training
- Work 8h/day shift, 4 days off monthly
Yêu cầu công việc
- Preferably has 1 or 2 years experience in a reservation role, sales admin or customer services
- Good English, Strong communication, service mind, good team player
- Knowledge of the hospitality sector
- Hotel & Sales background is preferred
Yêu cầu hồ sơ
• Các yêu cầu khác sẽ được trao đổi trong quá trình phỏng vấn.
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- Quy mô:
- 8-10 Phố Yết Kiêu, Cửa Nam, Hoàn Kiếm, Hà Nội, Việt Nam
- https://www.thelegendhanoihotel.com/
The Legend Hanoi Hotel located in the most iconic area of the city, you’ll be in a prime location to explore the capital of cool. With 100 rooms & suites, a piano lounge, ambience restaurant, rooftop skybar and the infinity pool, The Legend Hanoi Hotel offers a peaceful, comforting, cosy haven with excellent, attentive service. Indochine styled and homey, our guest rooms feature statement wallpaper, streamlined furniture, and thoughtful extras—including free WiFi, a flat-screen HDTV, laptop-size safe, coffee maker, desk, plush robes, toiletries, and hair dryer. Whether you're a Hanoi lover or a business traveler, you'll feel right at home, and we'll be sure to give you the keys and secrets of this historic district.
Thông tin liên hệ
- Ms Bích - HR