E-Commerce Business Supervisor/ Manager

JOB SUMMARY

We are looking for an experienced E-Commerce Business Manager/Supervisor to oversee and grow our e-commerce channels. This role focuses on optimizing business performance, managing operations, and creating strategies to achieve sales and growth targets.

JOB RESPONSIBILITIES

1. E-Commerce Operations Management

• Develop and implement business strategies for e-commerce platforms (website, e-commerce marketplaces, apps, etc.).
• Monitor business performance and propose solutions to improve sales and profitability.

• Ensure smooth operations across product management, inventory, fulfillment, and customer service.
• Work with partners and suppliers to improve service quality.

• Collaborate with the marketing team to plan and execute advertising campaigns and promotions on e-commerce platforms.
• Manage product content, images, and optimize user experience.

• Collect and analyze e-commerce data to provide insights and propose strategies.
• Prepare periodic reports on business performance.

• Guide, train, and supervise the e-commerce operations team to meet objectives.

• Free parking and lunch allowance.
• Central office location at Hanoi Tower, 49 Hai Ba Trung, Hoan Kiem, Hanoi.
• Sales incentive available during probation period.
• 13th-month salary and holiday bonuses.
• Access to Group services at staff rates.

• Bachelor's degree in Economics, Business Administration, E-Commerce, or related fields.
• At least 3 years of experience in e-commerce or a similar role.
• In-depth understanding of e-commerce operations, marketing, and sales platforms.
• Strong data analysis, project management, and business planning skills.
• Proficiency in e-commerce management tools and analytics (Google Analytics, Excel, etc.).
• Excellent leadership, communication, and problem-solving skills.