Concierge
- Hạn nộp: 31/01/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
3
Quận Tây Hồ - Hà Nội
Khác
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
03/01/2025 16:46
Mô tả công việc
- Provides a high standard of service within the department and a high level of product knowledge of the hotel and the local area.
- Handles all guests’ queries or requests in a polite and efficient manner.
- Handle all guests’ queries about tour information and activities in the city.
- Handles all movement of luggage (temporary, long-term storage, lost baggage).
- Extends fully cooperation within and between departments.
- Notifies supervisors regarding any unusual events (emergency cases, accident, the failure of any system etc.)
- Provides a prompt delivery of mails and messages.
- Briefs new shift personnel when handling over at the end of the shift.
- Assists in escorting guests to their rooms.
- Provides door service, entrance to hotel and driveway, to ensure a smooth traffic flow.
- Organizes a prompt TAXI service and assist in airport transferring.
- Handles courier requests.
- Assist guests as required.
- Knows about all events and activities accruing in and out of the hotel.
- Be familiar with the emergency procedure of the hotel and be able to handle any emergency according to the procedures.
- Complies with all FO systems and procedures and with all company policies.
- Performs other duties as assigned by supervisors.
Quyền lợi được hưởng
- Uniform
- Duty Meals
- Insurance policy per current labor law.
- Accident Insurance 24/7
- Monthly service Charge
- Annual Health Check
- Participating job training, skill training by international hotel standards.
- Hotel's Activities
- Other benefits per Vietnam labor law.
Yêu cầu công việc
- Bachelor degree in any discipline. A degree in Hospitality will be a plus.
- Minimum of 2 years in Front Office or Concierge experience in a similar capacity preferably in a 5-star class environment.
- Able to drive car is a plus
- Knowledgeable in the city, tours and excursions to refer the guests in various tourist destinations.
- Have good English communication skills both in written and spoken.
- Possess professional disposition with good communication and interpersonal skills.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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- Quy mô:
- 9 Ngõ 431 Đường Âu Cơ, Nhật Tân, quận Tây Hồ, thành phố Hà Nội, Vietnam
The first Dusit-branded property in Hanoi, this exciting new hotel comprises over 200 well-appointed guest rooms in a prime location on Au Co Street, next to the famous West Lake in Tay Ho District. Designed to meet the culturally curious explorers who look out for original experiences, it offers a place to escape from the bustle of the capital yet be immersed in vibrant atmospheres where social interaction is encouraged and good vibes flow freely. Its wide range of facilities includes a stylish lobby, a West Lake-view swimming pool, a fully equipped fitness center, four food and beverage outlets, and three modulable meeting rooms equipped with the latest audiovisual equipment. This will be a place where the beauty of Vietnamese heritage and the vibrancy of the modern world intersect.
Thông tin liên hệ
- Recruitment Team