Houseman

• Ensure security of any assigned keys and beeper
• Organize work duty priorities.
• Stock linen carts with clean linen and supplies. Transport linen carts to
• Floor closets and neatly stock according to diagram.
• Maintain cleanliness and organization of floor closets; remove trash, wipe down
• Shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
• Remove all dirty linen from assigned Room Attendants' carts and closets.
• Transport to dish room glass washer and wash glasses. Return clean and capped glasses to floor closets in racks.
• Clean designated areas with proper chemicals, tools and equipment:
• Guest room floor corridors
• Floor closets
• Service corridors
• Elevators, tracks and landings
• Guest laundry room
• Guest vending areas
• Stairwells
• Check under furniture for debris and remove if present.
• Inspect condition of all furniture for tears, rips and stains and report damages to
• Supervisor. Dust and polish all woodwork.
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
• Remove dust on drapes weekly and realign to correct position daily.
• Inspect condition of planters and plants; remove debris, polish planters.
• Remove dust, dirt, marks and fingerprints from doors and door frames.
• Remove stains, scuff marks, and dust from baseboards, ledges and corners.
• Polish all brass surfaces to a high gloss.
• Remove trash; debris and cobwebs from balconies/patios.
• Empty vacuum cleaner bags, replace and clean machines.
• Transport guest laundry and dry cleaning to correct guest rooms.
• Report any damages or maintenance problems to the Supervisor.
• Turn over any lost and found items to the Supervisor.
• Handle guest complaints to ensuring guest satisfaction.
• Ensure confidentiality of hotel guests.
• Ensure security of guest room access and hotel property.
• Successful completion of the training/certification process.

Administrative Responsibilities

• Install cleaned or new drapes.
• Make up cribs and rollaway beds; transport to designated rooms.
• Turn mattress and box springs according to rotation schedule.
• Stock Housekeeping department supplies.

• Uniform
  
• Duty Meals
• Insurance policy per current labor law.
• Accident Insurance 24/7
• Monthly service Charge
• Annual Health Check
• Participating job training, skill training by international hotel standards.
• Hotel's Activities
• Other benefits per Vietnam labor law.

• At least High school diploma
• No experienced is welcome
• Knowledgeable in Housekeeping operation and cleaning methods will be an asset
• Ability to communicate basic English
• Detail-oriented and posses pleasant personality with good communication and interpersonal skills