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Waiter/Waitress
- Hạn nộp: 31/03/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
1
Quận Tây Hồ - Hà Nội
Khác
Khách sạn/ Khu căn hộ
Ẩm thực
Nhân viên
05/02/2025 14:10
Mô tả công việc
- Serves food and beverage to guest according to prescribed service standards and procedures of room service with emphasis on speed and accuracy.
- Serves all accompaniments and condiments together with the food.
- Maintains the cleanliness and service supply at the service station to ensure prompt and effective operation.
- Checks all trays and trolley in the station, table complements, flatware, glassware, linens, are clean and well set up.
- Familiarizes with all food and beverage items in the menu, items on promotions and daily special menu, its ingredients, method of preparation, portion size and presentation to be able to deliver ideal service maximizing guest satisfaction.
- Practices suggestive selling to boost food & beverage sales, at the same time increase guest satisfaction.
- Assists the Restaurant Captain in the monthly and daily operating equipment inventory.
- Attends pre-meal briefing and de-briefing daily and the monthly F&B Staff Meeting as well as other training sessions organized by hotel for staffs.
- Accomplishes and forwards captain order slip to the kitchen for orders of food and for drinks to the supervisor or efficiently and correctly key in order from POS. to the printer in the kitchen for orders.
- Confirms satisfaction with the guest, and informs supervisor or manager immediately in case of guest complains.
- Reports to the Restaurant Captain at the start of shift to receive necessary instructions for the shift, side duties assigned, floor assignment, menu changes, guest comments and complains.
- Reports any unusual incident, guest complains, lost and found, breakage and losses to the Service Supervisor.
- Generates higher revenue through up-selling techniques and skill.
- Conducts cashiering operation in a restaurant where self-cashiering functions and equipment are available and implemented.
- Checks accuracy of all charged items in the bill before presenting to the guests.
- Handles guest’s bill and invoice in a good quality service manner.
- Provides assistance to co-employees within food & beverage and amongst other departments in the performance of tasks to foster team work and success for the Hotel.
- Attends the briefing, meetings and training organized by the hotel management to develop and improve the service skills and knowledge.
- Performs any other duties assigned by immediate superior which leads to guest satisfaction and profit for the Hotel.
Quyền lợi được hưởng
- Uniform
- Duty Meals
- Insurance policy per current labor law.
- Accident Insurance 24/7
- Monthly service Charge
- Annual Health Check
- Participating job training, skill training by international hotel standards.
- Hotel's Activities
- Other benefits per Vietnam labor law.
Yêu cầu công việc
- At least vocational diploma in any discipline.
- Minimum of 1 year in hospitality business. Fresh graduate is welcome
- Knowledgeable in various kinds of food and beverage.
- Have good English communication skills both in written and spoken
- Pleasant personality with good communication and interpersonal skills
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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9 Ngõ 431 Đường Âu Cơ, Nhật Tân, quận Tây Hồ, thành phố Hà Nội, VietnamThe first Dusit-branded property in Hanoi, this exciting new hotel comprises over 200 well-appointed guest rooms in a prime location on Au Co Street, next to the famous West Lake in Tay Ho District. Designed to meet the culturally curious explorers who look out for original experiences, it offers a place to escape from the bustle of the capital yet be immersed in vibrant atmospheres where social interaction is encouraged and good vibes flow freely. Its wide range of facilities includes a stylish lobby, a West Lake-view swimming pool, a fully equipped fitness center, four food and beverage outlets, and three modulable meeting rooms equipped with the latest audiovisual equipment. This will be a place where the beauty of Vietnamese heritage and the vibrancy of the modern world intersect.
Quy mô: 
9 Ngõ 431 Đường Âu Cơ, Nhật Tân, quận Tây Hồ, thành phố Hà Nội, VietnamThông tin liên hệ
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