Hostess - Urgently

• Create unforgettable welcome experiences and thoughtful farewells for our guests, by tailoring guest interactions according to
• individual guests’ needs when they dine at your restaurants.
• You always acknowledge guests and remember important information as guest names, preferred seating and favourite aperitifs
• You have extensive knowledge about activities in Resort and the rest of Phu Quoc Island, allowing you to give guests
• recommendations in order to optimize overall guest experience
• You have the knowledge to operate Opera System, sort out Guest in House report, VIP of the day and Accor Member list and share the
• information to all colleague before operation time
• Take charge of managing the guest proles in the restaurant management system and update important guest information, such as:
• dining preferences, dietary restrictions and preferred seating
• You have the ability to use suggestive selling as a way to complement services inside the resort, resulting in higher average spending
• and increased revenue
• You have the knowledge to operate the Point of Sale system and assist the team in handling payments and recording orders through
• the POS
• You are responsible for managing the reservation channels and ensures that bookings are conrmed according to the standards,
• resulting in a positive rst impression
• Perform any other duties that may be assigned by the management from time to time

Full Salary & monthly Service Charge in probation period.

Relocation allowance by ranks.

Home Visit allowance.

2. Benefits

Supported housing staff with full amenities and entertainment area.

Support shuttle bus to Resort

Full meals during the work shift and day off.

Uniforms are provided according to Hotel standards.

International working environment, joining training courses according standard of Accor.

05 Working day | 02 day off per week

All Heartist card apply for all Accor Hotels.

3. Insurance policy

Social Insurance in Probation Contract

Suncare Insurance according to the provisions of policy SunGroup

Special promotion for resort service by rank

• Diploma or Vocational Certicate in Hospitality Skills or related eld
• Possess customer service-oriented mindset
• Always maintain proper grooming as hotel's policy
• Can work in rotated shifts
• Fresh candidates are welcomed to apply
• Good English

• Apply to via hoteljob.vn.
• Submit CV to email: Linh.hoang (a còng) accor.com 
• Tel: 0388 117 333 (Mr.Linh)

*Note that ONLY shortlisted candidates will be contacted.