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Việc làm thêm
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1
Reservation Supervisor (Hanoi or Halong based)/ Giám sát Đặt phòng (làm việc tại Hà Nội hoặc Hạ Long)
- Hạn nộp: 20/12/2024
- Mức lương: 8 - 12 triệu
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Số lượng
2
2
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Giờ hành chính
Giờ hành chính
Loại hình
Resort/ Khu Du lịch
Resort/ Khu Du lịch
Ngành nghề
Kinh doanh & tiếp thị
Kinh doanh & tiếp thị
Vị trí
Trưởng ca/ Giám sát
Trưởng ca/ Giám sát
Cập nhật
28/11/2024 15:54
28/11/2024 15:54
Mô tả công việc
- In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
- Sell the Holiday Inn products and services using up-selling and suggestive selling techniques
- Promote the Hotel's products and services
- Maintain a high level of product and service knowledge about all Holiday Inn Hotels in your region
- Develop and maintain a regular pattern of sales calls
- Prepare and execute action plans which increase reservation sales and associated business
- Record and process reservations made by phone/fax/email
- Accept wait list reservations
- Process amendments to reservations such as extensions, early departures, etc
- Manage "no show" reservations by investigation and recording of same
- Record special billing arrangements for groups and conventions
- Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval
- Maintain knowledge of special rates/ offers/ promotions
- Monitor reservation Levels and inform Managers of current and future occupancy rates
- Prepare reports as requested (eg to travel agents, business houses etc)
- Prepare reservation sales reports
- Works with superior on manpower planning and management needs
- Works with superior in the preparation and management of the Department's budget
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- Perform any other duties which may be assigned by the management from time to time.
Quyền lợi được hưởng
- Competitive salary and Pre-opening service charge
- At least 14 annual leave days/year
- Monthly Service charge
- 100 % salary and immediate Social Insurance enjoyment during probationary period
- Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
- 13th month salary & monthly service charge
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
- Enjoys IHG's special offer for internal employee
Yêu cầu công việc
- Languages: fluent in Vietnamese and English language (both spoken and written).
- Having experience with Opera System is a plus.
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Problem solving, reasoning, motivating, organizational and training abilities.
Yêu cầu hồ sơ
- 2 years related experience or one year Reservations/ Front Office experience including supervisory experience, or an equivalent combination of education and experience.
- Diploma or Vocational Certificate in Hotel Management, Business Administration, or related field.
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
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Halong Marina, phường Hùng Thắng, Hạ Long, Quảng NinhIn the historic Ha Long Bay, the first InterContinental seaside resort in Northern Vietnam, InterContinental Ha Long Resort & Residences, continues the legacy of the world's biggest luxury hotel family, which spans seven decades. Refresh your CV today and join our team to embrace your future professional path.
Quy mô: 
Halong Marina, phường Hùng Thắng, Hạ Long, Quảng NinhThông tin liên hệ
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Ms. Nhung - HR Executive -
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