Reservation Agent

• Follows up the administration of reservations very thoroughly, making check-in operations easier
• Transforms a request for information into a potential reservation as soon as there is an opportunity
• Handles reservations by applying the various step-by-step processes
• Enters reservation details precisely and correctly
• Ensures that information is passed on to the people concerned
• Confirms the reservation; takes care over written communications
• Be fully conversant with the facilities, services and special promotions offered by the hotel
• Assist Sales and Conference Services when specific questions arise regarding groups
• Followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry
• Have full knowledge of Hotel facilities, and promotions
• Confidently provide our guests with accurate information regarding the Hotel, facilities, room rates, promotions and room types available

Competitive salary: 8.000.000 - 14.000.000

• Support parking fee, meal,...
• Birthday Gift
• Social Insurance
• Cross training
• Work 8h/day shift, 4 days off monthly

• Office: 190 Le Thanh Ton Street, Ben Thanh Ward, HCMC.

• Preferably has 1 or 2 years experience in a custumer service 
• Good English, Strong communication, service mind, good team player
• Knowledge of the hospitality sector
• Hotel & Sales background is preferred

If you are interested, please contact our Recruitment team via:

Submit CV to Zalo: 085.333.8880 (Info Nicecy) / Email: info(a còng)nicecyhotels.com

Tell: 085.333.8880 (Ms.Boi Nghi)