Assistant Front Office Manager/Phó Quản Lý Tiền Sảnh

- Assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand standards.

- Maintain thorough knowledge of hotel facilities, room types, locations, layouts, rates, package plans, credit policies, and reservation coding.

- Understand the hotel's policies on guaranteed reservations and no-shows.

- Track future room availability based on reservations and determine room rates using the resort's selling strategies.

- Oversee guest history and profile management with the Reservations Manager.

- Support the Front Office Manager, focusing on enhancing the room experience.

- Collaborate with Guest Services, Reservations, Housekeeping, and F&B to meet guest needs and ensure smooth guest arrivals.

- Enforce all set policies, procedures, and best practices rigorously.

- Ensure compliance with legal, financial, and safety requirements.

- Maintain documentation, reporting systems, security protocols, and operational standards to support successful hotel operations.

- Professional working environment

- Promotion opportunities

- Attractive salary

- Free uniforms

- 2 MEALS PER DAY & DORMITORY FOR EMPLOYEES LIVED AWAY ... and many other benefits.

- Have Front Office/Guest Services experience including supervisory experience, or an equivalent combination of education and experience.

- Fluent in English; understand that additional languages are preferred...

+ Địa chỉ: 495a Đường Lạc Long Quân, Thị trấn Lăng Cô, Phú Lộc, Thừa Thiên Huế (Gửi tại Bộ phận an ninh - cổng bảo vệ)

+ Gửi qua Hoteljob

+ Email: hr(acòng)langcobayretreat.com

+ Điện thoại: 0234 3758888 (Ext 2201)