Personal Assistant to General Manager

As the PA to GM, you will play a pivotal role in supporting our General Manager, ensuring operational excellence, and driving sustainability initiatives. You’ll collaborate across departments to maintain quality standards, streamline processes, and align our operations with Melia’s commitment to exceptional service and environmental stewardship.

Support the General Manager: Manage schedules, communications, and prepare for meetings and presentations.

Ensure Standards & Quality Control: Assist departments in adhering to operational standards, conducting checks, and driving continuous improvement.

Lead Sustainability Projects: Follow up on eco-conscious initiatives, collaborating with teams to achieve environmental goals.

Departmental Coordination: Facilitate interdepartmental communication and alignment with organizational objectives.

Track & Report Progress: Prepare detailed reports on project milestones, quality audits, and sustainability metrics.

• Service charge.
• Daily shuttle bus to and from Hanoi city center.
• Free shared staff room at the dormitory.
• Free canteen meal (all days for those staying at dorm).
• Clear development plan and growing with Melia Hotels International.
• Fresh working environment with a unique hotel located on the mountain.
• Opportunity to grow and be part of the exciting rebranding journey to the Melia Collection in 2025.

• Degree in Hospitality, Business Administration, or related fields.
• Detail-oriented with strong organizational and problem-solving skills.
• Fluent in English and Vietnamese, with excellent communication abilities.
• Experience in quality assurance, sustainability, or a similar role is highly desirable.
• Proactive and adaptable, with a passion for hospitality and eco-tourism.

If you’re ready to take your career to the next level and contribute to our success, we’d love to hear from you!

Contact: 0349624033 (Ms. Phượng).