Waiter/ Waitress (Trainee)

Name: Hoteljob.vn
Address: 17 Nguyen Phan Vinh, Cam An, Hoi An, Quang Nam, Viet Nam, Hoi An, 560000, VN
Telephone: 091 949 0330
Price range: VNĐ

Hạn nộp: 30/12/2024
Mức lương: 1 - 3 triệu

Thông tin cơ bản

Số lượng
5

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Làm theo ca

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Ẩm thực

Vị trí
Thực tập sinh

Cập nhật
18/11/2024 13:15

Mô tả công việc

Key Responsibilities:
Guest Service: Greet guests warmly, assist with seating, and present menus in a friendly and professional manner.
Order Taking: Learn to accurately take food and beverage orders, ensuring clarity and attention to detail in communication with guests.
Food & Beverage Service: Assist in serving food and drinks to guests promptly, ensuring correct orders and presentation.
Upselling: Learn techniques for upselling menu items, special offers, and resort signature dishes, enhancing the guest experience and resort revenue.
Guest Interaction: Engage with guests throughout their meal, ensuring their satisfaction and addressing any concerns or special requests.
Team Collaboration: Work closely with kitchen staff, bartenders, and other team members to ensure timely and efficient service.
Cleanliness and Organization: Maintain a clean, organized, and safe dining area, including setting up and clearing tables, sanitizing surfaces, and ensuring dining areas are ready for new guests.
Knowledge of Menu: Learn and develop a thorough understanding of the resort’s menu, daily specials, wine list, and available beverages to answer guest questions and make recommendations.
Handling Payments: Learn how to accurately process guest payments, handle cash, and operate the point-of-sale (POS) system.
Problem Resolution: Observe how to manage guest complaints or concerns in a professional and courteous manner, escalating issues to supervisors as needed.
Training: Participate in training sessions to develop skills in food and beverage service, customer service, safety protocols, and the resort’s service standards.
Health & Safety: Adhere to food safety and hygiene standards, ensuring that all health and safety guidelines are followed during service.

Quyền lợi được hưởng

Free staff accommodation and 3 meals.
Monthly allowance
Activity: Birthday Party, Year End Party…
Details will be discussed at the interview

Yêu cầu công việc

Education:High school diploma or equivalent. No formal prior experience required, though any customer service or food service background is a plus.
Experience: No prior experience is required; however, any customer service or hospitality experience is a plus.
Duration: 3 - 6 months.
Skills:

Excellent communication skills, with a friendly and outgoing demeanor.
Strong attention to detail and ability to multitask in a busy environment.
Ability to work well in a team and collaborate with colleagues across departments.
Basic math skills for handling payments and calculating bills.
Willingness to learn and take direction from experienced staff.
Positive attitude and strong desire to provide outstanding guest service.

Yêu cầu hồ sơ

Directly apply on Hoteljob.vn or zalo 0799 667 123

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Đánh giá (5)

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Sắp xếp đánh giá:

Best Western Premier Sonasea Phu Quoc

Theo dõi

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Quy mô:
Duong Bao Village, Duong To Town, Phu Quoc Island , Kiên Giang , Việt Nam
https://bwpremier-sonaseaphuquoc.com
Whether you start or continue to build your career in hospitality, let us support and be part of this beautiful journey! Best Western Premier Sonasea Phu Quoc is International award-winning resort, an Impressive upscale property offering 566 rooms with signature Longest lagoon pools in Phu Quoc, diverse food and beverage outlets, ASEAN recognized Spa & Wellness, Fitness center, conference room. Only 10 minutes from Phu Quoc International Airport and opposite popular Sonasea Night Market. https://www.linkedin.com/company/best-western-premier-sonasea-phu-quoc/