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Waiter/ Waitress (Trainee)

  • Hạn nộp: 30/12/2024
  • Mức lương: 1 - 3 triệu

Thông tin cơ bản

Số lượng
5
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực
Cập nhật
18/11/2024 13:15

Mô tả công việc

  • Key Responsibilities:
  • Guest Service: Greet guests warmly, assist with seating, and present menus in a friendly and professional manner.
  • Order Taking: Learn to accurately take food and beverage orders, ensuring clarity and attention to detail in communication with guests.
  • Food & Beverage Service: Assist in serving food and drinks to guests promptly, ensuring correct orders and presentation.
  • Upselling: Learn techniques for upselling menu items, special offers, and resort signature dishes, enhancing the guest experience and resort revenue.
  • Guest Interaction: Engage with guests throughout their meal, ensuring their satisfaction and addressing any concerns or special requests.
  • Team Collaboration: Work closely with kitchen staff, bartenders, and other team members to ensure timely and efficient service.
  • Cleanliness and Organization: Maintain a clean, organized, and safe dining area, including setting up and clearing tables, sanitizing surfaces, and ensuring dining areas are ready for new guests.
  • Knowledge of Menu: Learn and develop a thorough understanding of the resort’s menu, daily specials, wine list, and available beverages to answer guest questions and make recommendations.
  • Handling Payments: Learn how to accurately process guest payments, handle cash, and operate the point-of-sale (POS) system.
  • Problem Resolution: Observe how to manage guest complaints or concerns in a professional and courteous manner, escalating issues to supervisors as needed.
  • Training: Participate in training sessions to develop skills in food and beverage service, customer service, safety protocols, and the resort’s service standards.
  • Health & Safety: Adhere to food safety and hygiene standards, ensuring that all health and safety guidelines are followed during service.

Quyền lợi được hưởng

  • Free staff accommodation and 3 meals.
  • Monthly allowance
  • Activity: Birthday Party, Year End Party…
  • Details will be discussed at the interview

Yêu cầu công việc

  1. Education:High school diploma or equivalent. No formal prior experience required, though any customer service or food service background is a plus.
  2. Experience: No prior experience is required; however, any customer service or hospitality experience is a plus.
  3. Duration: 3 - 6 months.
  4. Skills:
  • Excellent communication skills, with a friendly and outgoing demeanor.
  • Strong attention to detail and ability to multitask in a busy environment.
  • Ability to work well in a team and collaborate with colleagues across departments.
  • Basic math skills for handling payments and calculating bills.
  • Willingness to learn and take direction from experienced staff.
  • Positive attitude and strong desire to provide outstanding guest service.

Yêu cầu hồ sơ

Directly apply on Hoteljob.vn or zalo 0799 667 123
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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô:
  • Duong Bao Village, Duong To Town, Phu Quoc Island , Kiên Giang , Việt Nam
  • https://bwpremier-sonaseaphuquoc.com
  • Whether you start or continue to build your career in hospitality, let us support and be part of this beautiful journey! Best Western Premier Sonasea Phu Quoc is International award-winning resort, an Impressive upscale property offering 566 rooms with signature Longest lagoon pools in Phu Quoc, diverse food and beverage outlets, ASEAN recognized Spa & Wellness, Fitness center, conference room. Only 10 minutes from Phu Quoc International Airport and opposite popular Sonasea Night Market. https://www.linkedin.com/company/best-western-premier-sonasea-phu-quoc/

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