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Housekeeping Supervisor/ Giám sát buồng phòng
- Hạn nộp: 30/12/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
Số lượng
2
2
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Làm theo ca
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Resort/ Khu Du lịch
Ngành nghề
Buồng phòng
Buồng phòng
Vị trí
Trưởng ca/ Giám sát
Trưởng ca/ Giám sát
Cập nhật
19/12/2024 11:54
19/12/2024 11:54
Mô tả công việc
This Florist is responsible to manage and support housekeeping staff, ensuring all guest rooms and public areas meet the highest standards of cleanliness and guest satisfaction.
- Supervise and coordinate daily housekeeping activities, including cleaning of guest rooms, public areas, and laundry services.
- Inspect guest rooms, hallways, and public areas to ensure they are clean, well-maintained, and meet the resort’s high-quality standards.
- Train, support, and guide housekeeping staff, conducting regular coaching sessions to enhance performance and maintain service excellence.
- Assign and monitor work tasks to housekeeping team members, ensuring efficient completion within set time frames.
- Handle guest requests and concerns promptly and professionally, resolving issues to enhance guest satisfaction.
- Maintain and monitor inventory of housekeeping supplies, coordinating with suppliers and placing orders as needed.
- Implement and enforce health, safety, and sanitation standards throughout housekeeping operations.
- Collaborate with the Front Office and Maintenance departments to report and resolve room status discrepancies or maintenance issues.
- Ensure housekeeping staff adheres to all company policies and procedures, maintaining a positive work environment.
- Conduct regular audits and inspections to uphold quality standards, providing constructive feedback to staff as necessary.
Quyền lợi được hưởng
- Competitive salary and Pre-opening service charge
- At least 14 annual leave days/year
- Monthly Service charge
- 100 % salary and immediate Social Insurance enjoyment during probationary period
- Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
- 13th month salary & monthly service charge
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
- Enjoys IHG's special offer for internal employee
Yêu cầu công việc
- Proven experience as a Housekeeping Supervisor or in a similar role within a luxury hotel or resort setting.
- Strong leadership and team management skills with the ability to motivate and train team members.
- Excellent organizational and time-management skills with a keen eye for detail.
- Effective communication and interpersonal skills, comfortable interacting with guests and team members.
- Knowledge of housekeeping operations, cleaning procedures, and health and safety standards.
- Flexibility to work various shifts, including weekends and holidays.
Yêu cầu hồ sơ
- High school diploma or equivalent; additional certification in hospitality or housekeeping management is preferred.
- Minimum of 2 years of supervisory experience in housekeeping or a related field.
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Tải lên từ máy tính
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- Quy mô:
- Halong Marina, phường Hùng Thắng, Hạ Long, Quảng Ninh
In the historic Ha Long Bay, the first InterContinental seaside resort in Northern Vietnam, InterContinental Ha Long Resort & Residences, continues the legacy of the world's biggest luxury hotel family, which spans seven decades. Refresh your CV today and join our team to embrace your future professional path.
Thông tin liên hệ
- Ms. Nhung - HR Executive