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Housekeeping Supervisor/ Giám sát buồng phòng

  • Hạn nộp: 30/11/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
2
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Buồng phòng
Cập nhật
11/11/2024 22:27

Mô tả công việc

This Florist is responsible to manage and support housekeeping staff, ensuring all guest rooms and public areas meet the highest standards of cleanliness and guest satisfaction.
  • Supervise and coordinate daily housekeeping activities, including cleaning of guest rooms, public areas, and laundry services.
  • Inspect guest rooms, hallways, and public areas to ensure they are clean, well-maintained, and meet the resort’s high-quality standards.
  • Train, support, and guide housekeeping staff, conducting regular coaching sessions to enhance performance and maintain service excellence.
  • Assign and monitor work tasks to housekeeping team members, ensuring efficient completion within set time frames.
  • Handle guest requests and concerns promptly and professionally, resolving issues to enhance guest satisfaction.
  • Maintain and monitor inventory of housekeeping supplies, coordinating with suppliers and placing orders as needed.
  • Implement and enforce health, safety, and sanitation standards throughout housekeeping operations.
  • Collaborate with the Front Office and Maintenance departments to report and resolve room status discrepancies or maintenance issues.
  • Ensure housekeeping staff adheres to all company policies and procedures, maintaining a positive work environment.
  • Conduct regular audits and inspections to uphold quality standards, providing constructive feedback to staff as necessary.

Quyền lợi được hưởng

  • Competitive salary and Pre-opening service charge
  • At least 14 annual leave days/year
  • Monthly Service charge 
  • 100 % salary and immediate Social Insurance enjoyment during probationary period 
  • Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
  • 13th month salary & monthly service charge
  • Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy 
  • Enjoys IHG's special offer for internal employee

Yêu cầu công việc

  • Proven experience as a Housekeeping Supervisor or in a similar role within a luxury hotel or resort setting.
  • Strong leadership and team management skills with the ability to motivate and train team members.
  • Excellent organizational and time-management skills with a keen eye for detail.
  • Effective communication and interpersonal skills, comfortable interacting with guests and team members.
  • Knowledge of housekeeping operations, cleaning procedures, and health and safety standards.
  • Flexibility to work various shifts, including weekends and holidays.

Yêu cầu hồ sơ

  • High school diploma or equivalent; additional certification in hospitality or housekeeping management is preferred.
  • Minimum of 2 years of supervisory experience in housekeeping or a related field.
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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • Quy mô:
  • Halong Marina, phường Hùng Thắng, Hạ Long, Quảng Ninh
  • In the historic Ha Long Bay, the first InterContinental seaside resort in Northern Vietnam, InterContinental Ha Long Resort & Residences, continues the legacy of the world's biggest luxury hotel family, which spans seven decades. Refresh your CV today and join our team to embrace your future professional path.

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