Spa Supervisor/Giám sát Spa

• Handling handover management work when management is absent.

• Responsible for quality of service, customer care.

• Control the working process of employees in shifts.

• Arrange and arrange work shifts for employees.

• Replace position when receptionist is off.

• Check and report on the management of machinery and equipment status to promptly handle.

• Periodic staff reviews.

• Strictly control training schedule and ensure employees work properly.

• Responsible for general hygiene of areas.

• Link closely with the relevant departments to coordinate to resolve when incidents occur.

• Have the right to handle arising problems or complaints of customers in the authorized powers.

• Management of assets, materials, periodic inventory and planning of purchase for the department.

• Implement reports and tasks as required by management, promptly report arising problems to seek guidance from management.

• Competitive salary and Pre-opening service charge
• At least 14 annual leave days/year
• Service charge
• 100 % salary and immediate Social Insurance enjoyment during probationary period 
• Accident Insurance (24/7) & Bao Viet Healthy Insurance enjoyment as per IHG policy
• 13th month salary & monthly service charge
• Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy 
• Enjoys IHG's special offer for internal employee

• Aesthetic therapy or body massage.
• Good communication in English.
• Physical therapy training certificate (preferred, if available).

• At least Intermediate Vocational Certificate
• 1 year in a similar position. Experience as a physical therapist at a 5-star hotel is an advantage.