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Front Office Supervisor/ Giám sát Tiền sảnh
- Hạn nộp: 30/12/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
Số lượng
2
2
Nơi làm việc
Thành Phố Hạ Long - Quảng Ninh
Thành Phố Hạ Long - Quảng Ninh
Giờ làm việc
Làm theo ca
Làm theo ca
Ngành nghề
Tiền sảnh
Tiền sảnh
Vị trí
Trưởng ca/ Giám sát
Trưởng ca/ Giám sát
Cập nhật
19/12/2024 11:54
19/12/2024 11:54
Mô tả công việc
- Conducts shift briefings to ensure hotel activities and operational requirements are known
- Supervise front office operations during assigned shift including:
- Maintenance of guest information
- Maintenance of information about local events
- Compile occupancy statistics
- Supervise the use of he public address system
- Supervise group booking
- Assisting with serious complaints
- Supervise cashiering activities during shift including:
- Cash handling and banking procedure
- Dealing with irregular payments
- Instructing staff in credit policies and facilities
- Instructing staff in cash security procedures
- Carry out debtor control
- Prepare reports
- Supervise the cashiering system
Quyền lợi được hưởng
- Competitive salary and Pre-opening service charge
- 14 annual leave days/year
- 100 % salary and immediate Social Insurance enjoyment during probationary period
- Accident Insurance (24/24) & Bao Viet Healthy Insurance enjoyment as per IHG policy
- 13th month salary & monthly service charge
- Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy
- Enjoys IHG's special offer for internal employee
Yêu cầu công việc
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Good writing skills
• Must speak fluent English. Other languages preferred.
• Proficient in the use of Microsoft Office and Front Office System
• Problem solving, reasoning, motivating, organizational and training abilities
• Strong Leadership skills in managing teams
• Ability to manage complex relationships
Yêu cầu hồ sơ
- Diploma's Degrees or Bachelor’s degree in Hotel Administration, Business Administration or equivalent
- 2-3 years+ experiences in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
Nộp hồ sơ ứng tuyển
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- Quy mô:
- Halong Marina, phường Hùng Thắng, Hạ Long, Quảng Ninh
In the historic Ha Long Bay, the first InterContinental seaside resort in Northern Vietnam, InterContinental Ha Long Resort & Residences, continues the legacy of the world's biggest luxury hotel family, which spans seven decades. Refresh your CV today and join our team to embrace your future professional path.
Thông tin liên hệ
- Ms. Nhung - HR Executive