Product & Contracting Support UK Market Intern

POSITION PURPOSE

• To assist and update the supplier database for efficient retrieval and referral.

• To assist on cost benchmarking for packages and tours.

• To assist and support partners with Health & Safety checks for Hotels and product partners to ensure H&S compliance.

• To assist with scheduling business trips.

• To assist with additional ad hoc administrative tasks.

• To facilitate occasional product research tasks and supplementary administration tasks.

• To help in the regeneration of our internal system and provide image, copy and rates updates.

• Uploading correct & adequate suppliers’ information (contract soft copies/ promotions/ database) to SharePoint in a timely manner

• Collecting and organizing supplier information under the template and contracting senior’s guidelines

• Complete Hotel and product briefs uploading to internal systems.

• Assisting to collect contracts/ tariffs and benchmarking the price and T&Cs as per contracting & Product Manager guidelines.

• Communicate and gather supplier information to support the Product Manager.

• Occasionally help plan and design new or existing tours and itineraries.

• Contact suppliers to arrange meetings and site inspections.

• Other stuff as per the Product Manager’s request and guidelines.

• Create and complete product & Hotel information databases.

• Contact, walk through and ensure H&S procedures are adhered to by our Hotel and Product partners.

• Follow approved policies and procedures

• Follow the contracting manager/ seniors’ instructions and proactive to question and learn new skills

• Ensure contract rates/information; promotional deals… are updated accurately on Sharepoint and in a timely manner

• Manage time to complete tasks carefully, thoughtfully and timely

intern package allowance

Knowledge

• Travel industry course and/or experience within the travel industry.

• Fluency in English & Vietnamese (oral & written).

• Technology and working with software/ web applications are plus

Skills

• Good communication skills

• Excellent MS Office skills, especially Excel, Word and Powerpoint.

• Able to problem solve

• High standards of customer service

• Excellent time/priority management skills with good attention to detail

Attitude

• Ability to work independently or in a team environment.

• Adaptable and able to work with changing priorities.

• Humble, enthusiastic, supportive, and detailed.

• Passion for travel in the Vivu Journeys style.

• Proactive.

• Start-up mentality.