Head Starter

• To direct and manage all day to day Operation department activities.
• Responsible for arranging work shifts and records attend department's timesheets.
• To develop, implement and monitor operating policies and procedures for the Golf Operation department aimed at delivering the standard of service and operations expected.
• To develop and implement a detailed work roster. and effectively manage
• To effectively manage the Golf Operation department ensuring the department operates within the expenditure targets set in the operating budget.
• Responsible for the asset management of department. Ensure equipment and tools used for the right purpose and in accordance with the technical.
• Management Software handicap system, update handicap information for monthly membership.
• Responsible scoring for tournaments.
• To keep detailed report day to day of Caddie rounds to enable the proper payment of round commissions.
• Monitoring starter Employee entered correctly of hire data and round fee.
• Monitor and manage the golf cart to ensure the golf cart is in good condition for customer use.
• To monitor the performance assessments of each department ensuring they are delivering the standard of service expected.
• Monitor the pace of play on the course taking proactive action to ensure a group do not unduly hold up play.
• Be proactive in ensuring the presentation of the golf course is to the required standard throughout the day.
• Ensures that the golfers follow the club rules relating to play on the course.
• Proactively encourages golfers to follow the rules of golf and etiquette on the course.
• To approach any person on the golf course who does not have the right to be there and escort them in the clubhouse or off the premises.
• Proactively approach golfers providing assistance if required.
• Proactively resolve customer questions about rules and etiquette on the golf course.
• Ensure all working areas are kept in a clean and tidy manner.
• Ensure healthy enough to work outdoors.
• Keep body always clean and tidy.
• To comply with all standards of performance, behaviour, and operational policies and procedures in place at the golf club at all times.
• Participates in internal and external activities that are judged as appropriate to enhance the prestige of the company; or broadens the scope of the company’s operations by fulfilling the public obligations of the company as a participating member of the community.
• Performs other relevant duties as directed by the General Manager.

• Training & Development
• Insurance
• Health checkup

• Be a competent starter.
  
• Good customer service skills.
• Good oral communication skills.
• Good oral communication skills by English.
• Ability to work on own initiative.
• Ability to lead, supervise and motivate a large team.
• Understanding of the Rules of Golf, golf handicapping systems and golf tournament formats.
• Ability to multi task and mange time effectively.
• Excellent organizational skills and be able to meet deadlines.
• Ability to work with sensitive and confidential information.
• Knowledge of word processing, spreadsheet, accounting applications and database management software.
• Understand maintenance of golf cart and repair of machines and equipment.
• Scoring quickly and accurately for the golf tournament.
• Minimum 3-5 years experience of working in the golf operations at a golf club with 2 of those years as a Starter Supervisor or Vice Starter.
• Extensive experience in golf cart maintenance and management of golf carts.

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For any job inquiry, please contact Recruitment Department:+84 254 378 8125/ +84 254 378 8130

Hotline: 0913 339 773

Address: Phuoc Thuan, Xuyen Moc, Ba Ria - Vung Tau, Viet Nam