Marketing Manager (based in HCMC)

In this role, the incumbent will assume full responsibility for managing, maintaining, and promoting the retreats’ proprietary website with content updates, SEO strategy, linking initiatives, and directory submissions.

• Responsible for ongoing internet searches to identify new websites and travel booking sites, as well as manage and promote presence on existing travel marketing sites (including but not limited to travel distribution channels, wholesalers, and travel endorsement sites) and ensure that positioning on any internet site meets brand standards for copy pictures, etc.

• Monitor retreats’ presence on all reputation/review sites (TripAdvisor, social media, Google, OTA’s etc.). In addition, review all user reviews (positive and negative) and ensure property-level teams are appropriately utilizing management responses through appropriate channels.

• Load and manage leisure packages and program rates in An Lam Retreats’ existing and emerging websites (anlam.com and third-party).

• Communicate with brand distribution and e-commerce teams to ensure maximum performance of brand websites, utilizing all brand tools and reporting available to set benchmarks and evaluate the ROI of all digital programs and platforms.

• Develop and execute digital email marketing campaigns in collaboration with e-commerce teams and property teams to reach current, past and potential customers for business.

• Stay abreast of industry trends by attending industry conferences/workshops and seeking out distribution knowledge.

• Produce content for all social media channels. Plan and conduct video and photography shootings in collaboration with the resort team based on the content timeline.

• Support the ADOSM in other relevant tasks, from conducting resort photo/video shooting and reviewing marketing collaterals to hosting KOLs and media partners.

• Performs other related duties and special projects as required by Cluster DOSM/Cluster GM/ADOSM.

• Provide duty meal allowance.
• Professional in the working environment.
• Entitlement to insurance as per labor law.
• In addition to basic salary, entitlement to the monthly service charge.
• 11 public holidays and 12 annual days per year.
• Tet and holiday bonus.

• At least 3 years of experience in the segment.
• Honest, Reliable, and Fair.
• Strong leadership and accountable qualities.
• Work Under Pressure.
• Sound knowledge of luxury hotel/resort operation fundamentals and compliance-oriented.
• Strong Work Ethic to direct, coach, and manage the stars of the Sales Department.

Candidates can apply directly on Hoteljob. If you have any questions, please help to contact Ms. Hana in the HR department at (+84) 274 378 5555 (Ext: 222) for assistance.

We look forward to welcoming you to our team!