Butler Executive (For Residence)

Housekeeping & Public area:

- Establish and maintain a regularly scheduled cleaning program - floor care, deep cleaning, changing shower curtains etc. in a beautiful luxury tidy standards.

- To ensure cleanliness, maintenance and management of all guestrooms, functions, public areas and back of house areas to the Housekeeping operational standards.

- Informs other departments of housekeeping matters that concern them, particularly the laundry, the engineering, the Front Office, and the Food and Beverage team.

- Provide a professional, advisory and executive support service.

- Ensures that the rooms are spotless and continually restocked and straightened.

- Reports for work on time wearing a clean and tidy, neatly groomed per standards.

- To maintain a high standard of personal appearance and hygiene at all times

- Assist with the monthly inventory of housekeeping products and equipment.

- Make sure all equipment and electric device in rooms working well.

- Ensure all pantry/store are locked, floor corridor is well cleaned.

- Schedule and supervise deep cleaning floor, glass surface and any other projects.

- Ensure quality controls are in place for all linen processes, rejecting any exceptions.

Landscape & Gardening:

- Implement care and maintenance outside landscaping: flowers, ornamental plants, garden as well as inside landscaping of the House.

- Set up the taking care plan of plants, flowers and garden grounds.

- Prepare budget plans to implement work items, purchase tools, supplies, flowers and ornamental plants.

- Regularly check the quality and quantity of flowers, ornamental plants and gardens.

- Arranging personnel and distributing work.

Event & F&B Services:

- Utilizes problem solving skills, familiarity with the whole property’s food & beverage facilities knowledge of the local surrounding area in order to accommodate all possible guest requests with a positive attitude.

- Develop and implement beverage menus.

- Florishing and decorating the party table.

- Maintain standards and overlook the food / drink at its best service when serving.

- Work closely with F&B team, Kitchen, Chefs for smoothing private events, in house party.

- Event organization: Plan and oversee all event-related logistics, including invitations, catering, decorations and entertainment.

- Service Execution: Ensure that events are executed flawlessly, with attention to detail in every aspect of service and presentation.

- Post-event review: Conduct debriefing with staff (internal and external) after the event to discuss what went well and identify areas for improvement.

Guest Services:

- Making sure that guest’s needs are met

- Ensure guests are happy and well-attended

- Be readily available/approachable for all guests.

- Ensure that departments achieve or exceed guest’s service expectations.

- Take proactive approaches when dealing with guest concerns.

- Extend professionalism and courtesy to guests at all times.

- Follow up with any guest concerns in a timely manner.

- Become involved in community and/or government affairs.

Others: to undertake any other assigned tasks as set by owner or VIPs.

VERY Competitive salary 

Social Insurance in full salary 

Working in and meeting with the high class level of Vietnam

Other benefits 

- Professional Hospitality skills with 5-star experience: Rooms, F&B, VIP Butler, Travel and Tourism, Entertainment, Casino, Luxury Goods

 - Recreation and in serving VIP customers.

- Logical, strong- minded, decisive and able to work under pressure.

- Long term commitment

- Careful, meticulous, sophisticated, agile, ready and willing mind-set.

- Excellent communication skills, task and project driven.

- Strong leadership capabilities.